ENGLISH & SPANISH RECEPTION BOUTIQUE HOTEL GRANADA SPAIN 300 euros.

ANFORA NAZARI SL; España; Presencial; EUR 10.000 - 30.000; A tiempo parcial

Descripción de la vacante

A hospitality company in Spain is seeking a multitask receptionist for a paid internship. Responsibilities include managing reservations, welcoming guests, handling customer complaints, and overseeing online reputation on various platforms. Candidates should be fluent in multiple languages and have basic accounting skills. The internship offers a monthly compensation of 300 euros.

Formación

• Fluency in multiple languages.
• Experience in customer service.
• Basic accounting skills.

Responsabilidades

• Manage check-in and check-out processes.
• Handle customer complaints and requests.
• Oversee online reputation management.

Descripción del empleo

Overview

Languages and Philological Sciences, Social Sciences

Making and managing reservations, working with computers and maintaining programs, greeting guests at check‑in and check‑out, allocation of rooms, and efficient service. Managing complaints and problems, handling special requests, accounting and payments control, use of several languages by phone, email or in person. Multitask receptionist helping in other areas of the hotel.

Responsibilities

• Answer telephone calls, check‑in/check‑out, booking control and availability supervision, prices and promotions control, problem resolution, basic accounting, payments control, customer assistance, and online reputation management on social media (Facebook, Instagram, WhatsApp, Twitter, TripAdvisor, Trivago, etc.).

Compensation

PAID INTERNSHIP: 300 euros a month.