Dynamics 365 CE & Power Platform Consultant

Antal International Network; España; Presencial; Confidencial; Jornada completa

Descripción de la vacante

A leading consulting firm in Spain is seeking a Customer Engagement Specialist with strong expertise in Dynamics 365. In this role, you will interact with clients during demos and training sessions, ensuring effective communication. Ideal candidates should possess strong experience in Customer Engagement modules and English proficiency. If you are passionate about Dynamics 365, join our dynamic team and contribute to innovative solutions.

Formación

• Strong experience in Dynamics 365 modules for Customer Engagement.
• Ability to conduct demos and offer training support.
• Intermediate/Advanced English skills for international communication.

Responsabilidades

• Conduct demos and provide configuration support for Dynamics 365 modules.
• Assist in client training sessions and ensure smooth platform usage.
• Maintain documentation for customers and teams.

Conocimientos

Customer Engagement

Dynamics 365

Power Apps

Power Automate

English proficiency

Herramientas

Dynamics 365

Power Apps

Power Automate

Descripción del empleo

We are looking for an experienced Customer Engagement Specialist with extensive knowledge of Dynamics 365 (Customer Service, Field Services, Sales, and Marketing - optional). In this role, you will interact with clients during demos, analysis, configurations, training sessions, and support activities, ensuring clear communication with both customers and technical teams.

Key Responsibilities:

• Conduct demos, gather requirements, and provide analysis and configuration support for Dynamics 365 modules, especially in Customer Service and Field Services.
• Assist in training sessions and deliver support to clients, ensuring they are comfortable with the platform.
• Collaborate with technical teams to ensure seamless solution delivery and customer satisfaction.
• Create and maintain detailed documentation for customers and internal teams.
• Develop and use basic Power Apps and Power Automate solutions (optional).

Requirements:

• Strong experience and knowledge in Customer Engagement (Dynamics 365 modules: Customer Service, Field Services, Sales, and Marketing).
• Ability to interact confidently with clients, providing demos, conducting analyses, and offering training and support.
• Knowledge of Power Apps and Power Automate development (basic knowledge is a plus).
• Intermediate/Advanced English skills to engage in conversations with international clients (desirable).

Nice to Have:

• Familiarity with additional Dynamics 365 modules or other Microsoft technologies.

If you are passionate about Dynamics 365 and want to be part of an innovative team, we encourage you to apply and join a dynamic team at a Microsoft Solutions Expert Company!