Digital Business Expert - Payments & Daily Banking

ING; Madrid; Híbrido; EUR 40.000 - 60.000; Jornada completa

Descripción de la vacante

A leading banking institution in Madrid is seeking a Digital Business Expert for Payments & Daily Banking. The role involves enhancing customer experiences and developing innovative banking solutions. Candidates should have a passion for digital banking and demonstrate agility in operations. The position offers a flexible work model, health benefits, and various perks to support work-life balance.

Servicios

Restaurant card

Health insurance for family

Flexible remuneration

Free company shuttle

Banking benefits including special loans

Formación

• Talented and enthusiastic individual to develop customer banking solutions.
• Responsible for ensuring the best banking experience for users.

Responsabilidades

• Develop banking solutions for user needs.
• Ensure excellent customer experiences in daily banking.

Conocimientos

Digital banking solutions

Customer experience

Agile methodologies

Descripción del empleo

Overview

At ING we are looking for a Digital Business Expert - Payments & Daily Banking

Your role and work environment: We are looking for a talented and enthusiastic Digital business expert to join the Payment & Daily Banking Tribe. Specifically, we are looking for a Digital business expert in the account area, responsible for developing the customers and ensure the best experience in the daily banking needs.

What do we offer?

The time you spend at work, the challenges you face or the lessons you get are very important, but… What about your personal life? At ING we want your work to fulfill you in every way, and that is why we take care of even the smallest details.

Be flexible my friend. Our model is all about flexibility and accountability. You determine together which days you work at home and which you come to ING MAD to offer your best self. Do your thing.

Restaurant card. So that thinking about what to have for lunch doesn’t take up your time or your cravings.

Our house will be your home. In our offices you can find electric mobility solutions, doctor, hairdresser, gym, The Good Service (to help you with your errands) and much more!

Health insurance. For you and all your family (spouse/partner and children).

Life insurance. We help you protect what matters most to you.

Flexible remuneration. In addition, you will enjoy our flexible remuneration model, through a more tax-advantaged way, you will be able to access other services such as nursery, transport card, training aids…

Free company shuttle. It doesn\'t matter where you live. We have 6 routes (North, Central, South, A5, A42 and A6) to get you to our ING office in Madrid comfortably.

Banking benefits. Special loans with more beneficial conditions. Special mortgage conditions after 6 months working at the bank. And you can benefit from our pension plan after 1 month with us!

More vitality and more belonging 360º care of the employee (physical, mental, social connection & purpose). Physiotherapy service on site. Runners club with your own trainer. Clinics with professional, world-class athletes. Gympass service. Employee Networks: Rainbow Lions (LGBTQI+) & Leonas.

Get to know Us

We are a team of more than 1600 people sharing one idea: doing our bit in helping our clients create a better future for themselves, by providing them with the tools they need to get where they want to go.

A fully online bank where technology, innovation, simplicity and transparency are the main ingredients, and the first one to work with agile methodologies.

And although we are based in Spain, we are lucky to work in an international bank with presence in more than 40 countries.

We are proud to have a diverse team and we are committed to continue developing a culture of Diversity, Inclusion and Belonging to foster a culture of collaboration and innovation that represents all collectives in the society.

And even though we look orange on the outside, we are green on the inside. Our ambition in Sustainability is Empowering (y)our Sustainability journey. We are embarking on our path, for us, but we are also there for when our clints decide to embark on this journey.

Making things happen, helping others be successful, always being one step ahead—that’s our DNA. If you look at yourself in the mirror and your reflection matches our way of being and working…we are looking forward to meeting you!

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Spanish version

En ING estamos buscando un/a Digital Business Expert – Payments & Daily Banking

Tu rol y entorno de trabajo:

Buscamos a una persona con talento y entusiasmo para unirse a laTribu de Payments & Daily banking. En concreto, buscamos un/aDigital Business Expert para el área de cuentas, responsable de desarrollar soluciones para nuestras personas usuarias y garantizar la mejor experiencia en sus necesidades bancarias del día a día.

Tus principales responsabilidades:

ComoDigital Business Expert, tu rol incluirá: