Data Center Operations Technician, Operations, IT, & Support Engineering, ZAZ - DCO

Amazon; Zaragoza; Presencial; EUR 28.000 - 35.000; Jornada completa

Descripción de la vacante

A leading cloud service provider in Zaragoza is seeking a Data Center Operations Technician to maintain safety standards and diagnose hardware issues. This role involves troubleshooting and performing physical repairs while fostering a strong safety culture. Candidates must have a high school diploma and knowledge of computer hardware. Experience with ticketing systems is preferred. The position requires flexibility for rotating shifts and participation in on-call rotations. Join a diverse team dedicated to keeping the cloud operational.

Formación

• Knowledge of computer hardware and operating systems.
• Experience managing priorities through a ticketing system.
• Ability to work in a rotating shift environment.

Responsabilidades

• Follow and maintain safety standards.
• Diagnose hardware and network problems.
• Perform root cause analysis of equipment failures.

Conocimientos

Knowledge of computer hardware components

Experience with ticketing systems

Educación

High school or equivalent diploma

Descripción del empleo

Data Center Operations Technician, Operations, IT, & Support Engineering, ZAZ - DCO

AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help. You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.

Key job responsibilities

• SAFETY Follow and maintain the highest safety standards and diligently encourage a world‑class safety culture. Own the safety initiatives and projects to foster a strong safety culture.
• DATA CENTER OPERATIONS (DCO) This position involves:
  • Diagnosing hardware and network problems followed by physical repairs
  • Troubleshooting events within internal Service Level Agreements (SLAs)
  • Performing root cause analysis of equipment failures
• Manual handling and lifting of equipment may be required (weight limits in accordance with regulations)
• Working rotating shifts (morning/late/night) as well as weekends to maintain the 24/7 data center environment (If applicable)
• On‑call rotation reaction to off‑duty emergency calls (if applicable)

About the team

Diverse Experiences AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.

Why AWS?

Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.

Qualifications

• High school or equivalent diploma
• Experience managing work and priorities through a ticketing system and coordination with Manager
• Knowledge of computer hardware components and operating systems

Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice (https://www.amazon.jobs/en/privacy_page) to know more about how we collect, use and transfer the personal data of our candidates. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.