(Danish) Technical Support Advisor

Eugenia Talent; Málaga; Presencial; EUR 21.000 - 27.000; Jornada completa

Descripción de la vacante

A global leader in technology seeks a Technical Support Advisor in Málaga. You will provide essential support, troubleshoot technical issues, and ensure customer satisfaction. This full-time position offers a competitive salary, relocation support, and a modern work environment by the beach.

Servicios

Paid training on company products

Relocation support

Modern office near the beach

Formación

• Bilingual or proficient in Danish and fluent in English.
• Strong troubleshooting and problem-solving skills.
• Proficiency in Windows/Linux OS.

Responsabilidades

• Serve as first point of contact for customers with technical support issues.
• Troubleshoot and resolve customer problems related to products.
• Document cases accurately and escalate unresolved issues.

Conocimientos

Troubleshooting

Problem-solving

Communication

Educación

1-2 years of experience in technical support

Herramientas

Windows

Linux

Networking troubleshooting

Virtualization (basic)

Descripción del empleo

About the job (Danish) Technical Support Advisor

Type of position:

Full-time position

Key languages:

Fluent level of Danish

Sector:

Customer Service / Technical support

About our Client:

Join a global leader in technology and services, driving innovation for top brands. As a Technical Support Advisor in Malaga, you will play a key role in providing technical assistance and ensuring customer satisfaction.

The Offer:

• Serve as the first point of contact for customers with technical support issues.
• Troubleshoot and resolve customer problems related to installation, configuration, and usage of assigned products.
• Analyze and diagnose issues, recommend solutions, and document cases accurately.
• Provide known fixes and workarounds when available.
• Escalate unresolved technical problems to the appropriate teams.
• Competitive salary: 21,600 gross/year + up to 2,400 gross/year in bonus.
• Full-time Spanish contract (Monday to Friday, 8 AM - 5 PM).
• Paid training on company products and technologies.
• Relocation support.
• Modern office in Benalmádena, near the beach.

Requirements:

• Bilingual or proficient in Danish with fluent English.
• 1-2 years of experience in technical support roles.
• Strong troubleshooting and problem-solving skills.
• Proficiency in Windows/Linux OS.
• Networking troubleshooting knowledge.
• Excellent communication skills and ability to work under pressure.
• Basic knowledge of virtualization (a plus).
• Experience in storage networking (preferred but not required).

The Process:

• Submit your application with an updated CV.
• Interview with our Recruitment Specialist.
• Complete the selection process.
• Receive your job offer.
• Start your new career in Malaga!

Ready to take the next step? Apply today!