Customer Support Specialist Japanese Speaker in Barcelona, Spain.

Cross Border Talents; Barcelona; A distancia; EUR 28.000 - 38.000; Jornada completa

Descripción de la vacante

An international recruitment agency in Barcelona is seeking a Customer Support Specialist fluent in Japanese. In this role, you'll provide outstanding support to our valued Japanese customers, troubleshoot issues, and collaborate with global teams. Relocation support is provided. Embrace the Mediterranean lifestyle while advancing your career in a vibrant multi-cultural environment.

Servicios

Competitive salary

Performance bonuses

Full relocation support

Comprehensive training

Formación

• Fluency in Japanese and good communication skills in English.
• Strong interpersonal skills and a customer-first mindset.
• Tech-savvy and quick to learn new systems.
• Eligible to work in the EU or able to relocate.

Responsabilidades

• Provide outstanding customer support via email, chat, and phone.
• Troubleshoot and resolve customer issues efficiently and empathetically.
• Collaborate with global teams to ensure a seamless customer experience.
• Advocate for the customer, identifying areas for process and product improvement.

Conocimientos

Fluency in Japanese

Good communication skills in English

Strong interpersonal skills

Tech-savvy

Descripción del empleo

Customer Support Specialist Japanese Speaker in Barcelona, Spain.

Location: Barcelona, Spain (Relocation Support Provided) Type: Full-time

Are you a fluent Japanese speaker ready to begin a new chapter in one of Europes most vibrant cities? Join our fast-growing international team in Barcelona, where the energy of the city meets the warmth of a Mediterranean lifestyle.

We’re looking for a Customer Support Specialist who is passionate about helping others and excited to dive into a career in a multicultural environment. Whether you’re answering questions, resolving issues, or simply providing guidance, you’ll be the voice of our brand for our valued Japanese customers.

What you’ll do:

• Provide outstanding customer support via email, chat, and phone
• Troubleshoot and resolve customer issues efficiently and empathetically
• Collaborate with global teams to ensure a seamless customer experience
• Advocate for the customer, identifying areas for process and product improvement

Who you are:

• Fluency in Japanese and good communication skills in English
• Strong interpersonal skills and a customer-first mindset
• Tech-savvy and quick to learn new systems
• Eligible to work in the EU or able to relocate

Why Barcelona?

Barcelona isn't just a place to work—it's a lifestyle. From world‑class cuisine and buzzing local markets to the beach, mountains, and cultural festivals, this city offers a unique blend of tradition and innovation. Whether you're exploring Gaudí's architectural wonders or enjoying tapas after work, Barcelona is a place where personal growth meets professional opportunity.

What we offer:

• Competitive salary and performance bonuses
• Full relocation support to help you settle in Barcelona
• Comprehensive training and ongoing development
• A vibrant, international work environment with real career growth

Take your passion for service global and start your journey in one of Europes most exciting cities.

Apply now and make your next move unforgettable.