Customer Support Agent (B2B Travel Industry)(EN)

Nuitée; Madrid; Presencial; EUR 26.000 - 36.000; Jornada completa

Descripción de la vacante

A leading travel technology company in Madrid is seeking a French Speaker Customer Service Representative. The ideal candidate should possess strong customer service skills, fluency in French and English, and good IT proficiency. You'll be working on a global scale, helping to drive the next phase of travel technology. If you're professional, well-spoken, and ready to innovate, this opportunity could be for you.

Formación

• Fluent in French and English, both spoken and written.
• Strong customer service orientation and communication skills.
• Proficient in data entry and computer skills.

Responsabilidades

• Assist and support customers with their inquiries in both French and English.
• Provide top-notch customer service and ensure customer satisfaction.

Conocimientos

French and English language skills

Customer service skills

Good data entry skills

Good IT skills

Educación

Associate’s or bachelor’s degree

Herramientas

Microsoft Office Suite

Descripción del empleo

About the company

At Nuitée, we are building the API backbone for the global travel industry. Founded in 2017, Nuitée is on a mission to transform a fragmented travel ecosystem with simple, scalable, and API‑first infrastructure—think “Stripe for Travel.”

By enabling seamless connectivity between hotels, OTAs, fintechs, super‑apps, and businesses, some of which are entering the travel market for the first time, Nuitée empowers companies to deliver reliable travel products effortlessly. Our robust platform simplifies complex supplier networks, offering direct access to hotel inventory with better pricing, coverage, and technology.

With teams across the globe, including hubs in London, New York, San Francisco, Palma de Mallorca and Casablanca, Nuitée has grown into a global infrastructure provider trusted by industry leaders like Hopper, Expedia, Priceline, Google, and Uber.

Now backed by leading VCs and world‑class investors, Nuitée is positioned to redefine the B2B travel market, streamline operations for hotels, and enable new applications through cutting‑edge APIs.

Role Overview

We are looking for a dedicated French Speaker Customer Service Representative to join our team. The ideal candidate should be well‑spoken, professional, and possess strong customer service and computer skills.

You’ll work on a global scale, innovate alongside industry leaders, and help drive the next phase of travel technology.

Qualifications

• Associate’s or bachelor’s degree.
• French and English language skills (spoken and written) are mandatory.
• Good data entry and typing skills.
• Good IT skills, particularly in Microsoft Word, Excel, and the Microsoft Office suite.