Customer Support

Financecolombia; Barcelona; Presencial; EUR 30.000 - 50.000; Jornada completa

Descripción de la vacante

A customer service-focused company in Barcelona is seeking a Customer Support Representative fluent in Spanish. In this role, you will assist customers with inquiries and technical support, contributing to overall satisfaction. Offering competitive salary and relocation assistance, this position allows you to experience life in one of the world's most vibrant cities.

Servicios

Competitive salary and benefits package

Career growth opportunities

Support with relocation

Formación

• Fluency in Spanish is a must.
• Previous experience in customer service is a plus.
• A friendly, positive attitude with strong problem-solving skills.

Responsabilidades

• Provide exceptional customer service in Spanish via phone, email, and chat.
• Assist customers with product inquiries and technical support.
• Maintain a high level of product knowledge.

Conocimientos

Fluency in Spanish (written and spoken)

Previous experience in customer service

Problem-solving skills

Excellent communication skills

Descripción del empleo

Customer Support - Spanish Speakers for Barcelona, Spain.

Are you passionate about providing excellent customer service? Do you want to be part of a vibrant team while immersing yourself in the exciting food culture and lifestyle of one of the most beautiful cities in the world? If you're a Spanish speaker with a love for helping others, this is the perfect opportunity for you!

About the Role:

We are seeking a motivated and enthusiastic individual to join our customer support team in Barcelona. As a Customer Support Representative, you will be the first point of contact for our customers, helping them resolve any issues or queries with care and professionalism.

Key Responsibilities:

• Provide exceptional customer service in Spanish via phone, email, and chat.
• Assist customers with product inquiries, technical support, and general troubleshooting.
• Maintain a high level of product knowledge to provide accurate and timely assistance.
• Contribute to the overall customer satisfaction and brand loyalty.

What Were Looking For:

• Fluency in Spanish (written and spoken) is a must.
• Previous experience in customer service or a related field is a plus.
• A friendly and positive attitude, with strong problem‑solving skills.
• Excellent communication skills and attention to detail.
• A passion for delivering outstanding service to customers.

Why Barcelona?

Barcelona isnt just a place to work its a place to live, eat, and experience life at its fullest. From delicious tapas to world-renowned Catalan cuisine, Barcelona offers a rich and vibrant food culture. Whether youre strolling through La Boqueria market, enjoying paella by the beach, or savoring an evening in the citys famous tapas bars, every day is an adventure.

Relocation Support:

We understand that moving to a new city can be a big step, so we offer relocation support to help you settle in. From finding accommodation to helping you explore the city, well make sure you feel right at home in Barcelona.

What We Offer:

• Competitive salary and benefits package.
• Career growth opportunities within an international company.
• A dynamic and collaborative team environment.
• Support with your relocation and settling into Barcelona.

If youre ready to combine your customer service skills with your love for Barcelonas unique lifestyle, apply now and join us in delivering an exceptional experience to our customers!