Customer Success Specialist

Rippling; España; A distancia; EUR 30.000 - 50.000; Jornada completa

Descripción de la vacante

A leading software company in Spain is seeking a detail-oriented person to assist with data entry processes. The role involves transforming Excel spreadsheets, supporting customer services, and verifying data accuracy. Ideal candidates will have 2+ years in financial analysis or auditing, proficient in Excel, and possess a Degree in Science. The position offers competitive compensation and the chance to work in a friendly, experienced team.

Servicios

Competitive compensation

Training within the customer success team

Formación

• 2+ years of experience as a financial analyst, auditor or accounting specialist.
• Intermediate English level or higher.
• Ability to work with a large volume of numbers.

Responsabilidades

• Provide support services for customers: data entry & data verification.
• Transform large Excel spreadsheets into an appropriate format.
• Contact customers for correcting mistakes and verifying data.

Conocimientos

Data entry processes

Excel

Google Sheets

Attention to detail

Educación

Degree in Science

Descripción del empleo

Portside is a leading provider of modern software solutions for the global aviation industry. As a fast-growing SaaS company, we operate across three key verticals: business aviation, regional commercial aviation, and aircraft leasing & finance. With nearly 300 team members spread across five continents, we support over 1,000 enterprise customers, helping them streamline and manage all aspects of their day-to-day operations.

What You’ll Do

We are looking for a smart, punctual & attentive to details person who is willing to take on data entry processes and has an interest in software applications used by business jet operators in the US, Europe, the Middle East, Asia, and Latin America.

You will be working 9am to 6pm Central European Time.

You will work closely with customers, sales and product managers to:

• Provide support services for customers: data entry & data verification; setting up, monitoring and fixing data loading scripts; creating mappings and configurations for data imports
• Transform large Excel spreadsheets into an appropriate format
• Perform administration of existing accounts and configure the port
• Contact customers for correcting mistakes, verifying data, sending missed information, delivering results of data imports
• Cooperate with product management team and report bugs

Requirements

• 2+ years of experience as a financial analyst, auditor or accounting specialist is a must
• Intermediate English level or higher
• Strong proficiency in Excel and/or Google Sheets
• Degree in Science
• Neat, capable of working with a large volume of numbers
• Punctual and self-motivated
• Positive minded

What We Offer

• Young, but well‑established product company with a product‑market fit, fast‑growing customer base, a modern and well‑maintained code base, and no red tape or bureaucracy; we value everyone’s ideas and contributions
• Initial training within the existing customer success team
• Competitive compensation
• Small, friendly, experienced and highly professional team with a track record of building successful software businesses