Customer Service & Order Management Specialist

Technogym; Barcelona; Presencial; EUR 30.000 - 40.000; Jornada completa

Descripción de la vacante

A leading fitness solutions company in Barcelona is seeking a Customer Service Specialist to manage the complete order processing cycle, ensuring compliance with internal policies. The role involves providing a premium customer experience, managing logistics, and collaborating with the sales team. Ideal candidates have strong communication skills, a customer service background, and are proficient in ERP systems like SAP. Join a dynamic team and promote a healthy lifestyle with us!

Formación

• Proven experience in Order Management, Customer Service, or related role in a fast-paced environment.
• Minimum of 2-3 years of relevant experience.
• Fluency in English preferred.

Responsabilidades

• Manage end-to-end order processing cycle from quote confirmation to billing.
• Provide premium customer experience and manage logistics.
• Keep CRM system updated with customer service information.

Conocimientos

Customer service experience

Communication skills

Order management

Problem-solving skills

Attention to detail

SAP knowledge

Herramientas

SAP

CRM systems

Outlook

Descripción del empleo

A leading fitness solutions company in Barcelona is seeking a Customer Service Specialist to manage the complete order processing cycle, ensuring compliance with internal policies. The role involves providing a premium customer experience, managing logistics, and collaborating with the sales team. Ideal candidates have strong communication skills, a customer service background, and are proficient in ERP systems like SAP. Join a dynamic team and promote a healthy lifestyle with us!