Customer Service Invoice Specialist

beBeeInvoice; Madrid; Presencial; EUR 30.000 - 45.000; Jornada completa

Descripción de la vacante

A leading invoicing company in Madrid seeks an experienced invoice specialist to lead its customer service team. The role involves overseeing customer relationships and requires strong organizational skills. Ideal candidates will have a background in business administration and experience in customer service, particularly with EDI and SAP systems. Proficiency in Spanish and intermediate English are essential. This position offers a dynamic work environment in a growing company.

Formación

• Educational background in business administration or economics.
• Experience in customer services, especially in order entry.
• Strong understanding of EDI, SAP, and AS400.
• Proficiency in Microsoft Office, especially Excel and PowerPoint.
• Required adaptability to changes.
• Spanish proficiency and intermediate English skills needed.

Responsabilidades

• Receive orders via email or EDI, review EDI orders attentively.
• Monitor and control the shipping process from warehouse to delivery.
• Resolve issues and propose improvements.

Conocimientos

Organizational skills

Problem-solving

Adaptability

Proficiency in Spanish

Intermediate English

Educación

FP or Bachelor's degree in business administration/economics

Herramientas

EDI

SAP

AS400

Microsoft Excel

Microsoft PowerPoint

Descripción del empleo

Overview

Job Title

We are seeking an experienced invoice specialist to lead our customer service team in Bolton.

This crucial role will oversee the relationship with our customers, requiring strong organizational and problem-solving skills.

The ideal candidate will have a background in business administration or economics and experience in customer services, particularly in order entry.

A strong understanding of EDI, SAP, and AS400 is essential, as well as proficiency in Microsoft Office, especially Excel and PowerPoint.

Adaptability to changes is a must, and proficiency in Spanish and intermediate English level is required.

Responsibilities

• Receive orders via email or EDI, manual order entry, reviewing EDI orders with attention to commercial conditions.
• Monitor and control the order shipping process from the warehouse to delivery.
• Resolve issues and propose improvements.

Qualifications

To succeed in this role, you will need :

• Educational background: FP or Bachelor\'s degree in business administration / economics.
• Work Experience: experience in customer services, especially in order entry.
• Knowledge of EDI, SAP and AS400.
• Technical Skills: high level of Microsoft Office (Excel and Power Point).
• Adaptability to changes is a must.
• Local language: proficiency in Spanish and intermediate English level is required.