Customer Service Financial Institution - German native & English C1

Sitel; Madrid; Híbrido; EUR 24.000; Jornada completa

Descripción de la vacante

A leading customer service company in Madrid is looking for a professional with native German and advanced English skills for client support in the financial sector. The position offers a full-time role with a gross salary of €23.5k per year, along with possibilities for hybrid work after initial training.

Servicios

Permanent contract with a trial period

Language classes for all employees

Employee experience programme

Special discounts on health insurance

Wellness programmes

Formación

• Must have native level of German.
• Experience in customer service is required.
• Advanced English (minimum C1) is necessary.

Responsabilidades

• Provide customer service via phone and email.
• Work with a significant financial institution.

Conocimientos

German Native

English Advanced (C1)

Customer service experience

Descripción del empleo

Overview

Join Us

Do you have a native level of German? Would you like to work in one of the most prestigious companies in the financial sector? Then this interests you!

Your mission will be to provide customer service in the German and English language, both by phone and email, for an important financial institution.

Expected start date: ASAP

Requirements

Required languages: German Native and English Advanced (minimum C1). No Spanish required.

Required experience: Experience in customer service.

Others requirements: Residence in Madrid or willing to relocate.

What do we offer you?

• Permanent contract with 2 months trial period.
• Full time 39 hours / week.
• Schedule from Monday to Friday, rotating between 9am and 8pm.
• Modality of work: On-site. Possibility of hybrid modality once the learning curve has been overcome.
• Salary of 23.5k€ gross per year.

Benefits

• Work in a company with real possibilities for growth.
• Language classes for all employees.
• Employee experience programme with activities every week.
• Special discounts on private health insurance, technology, etc.

Move Well, we offer our employees workout routines and practical advice on how to incorporate exercise into their daily lives.

Eat Well, we share articles, ideas, recipes and nutritional support guides. Live Well, we support our employees to live better, with tools for work-life balance, stress reduction, mindfulness and mental health.

Do Well, our teams combine charitable wellness activities with actions to make a difference in the world we live and work in.

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