Customer Representative Danish + English - Barcelona

Cross Border Talents; Barcelona; Presencial; EUR 25.000 - 35.000; Jornada completa

Descripción de la vacante

A dynamic international customer service firm is looking for a Customer Representative in Barcelona. You will be the first point of contact for Danish-speaking clients, providing top-quality assistance and ensuring customer satisfaction. Ideal candidates are fluent in Danish and English, with excellent communication and problem-solving skills. This full-time, stable position offers a supportive work environment and opportunities for professional growth.

Servicios

Competitive salary

Ongoing training and professional growth opportunities

Multicultural work environment

Weekends off

Formación

• Fluency in Danish and English (spoken and written).
• Excellent communication and interpersonal skills.
• Strong problem-solving abilities and a customer-oriented mindset.
• Ability to multitask and manage time effectively.
• Previous experience in customer service or support roles is an advantage.

Responsabilidades

• Handle customer inquiries via phone, email, and chat in Danish and English.
• Provide product information, resolve issues, and ensure customer satisfaction.
• Maintain accurate records of customer interactions.
• Collaborate with internal teams to improve processes and service quality.
• Represent the brand with professionalism and positivity.

Conocimientos

Fluency in Danish

Fluency in English

Excellent communication skills

Strong problem-solving abilities

Customer-oriented mindset

Descripción del empleo

Customer Representative Danish + English On-site

Location: Barcelona, Spain
Start Date: ASAP
Schedule: 39h/week | Monday to Friday, 08:00 17:00
Work Mode: On-site

Your Mission:

Join our dynamic international team in Barcelona as a Customer Representative and be the first point of contact for our Danish-speaking clients.
Youll provide top-quality customer service, assist with inquiries, and ensure an exceptional client experience in every interaction.

This role is perfect for communicative, empathetic, and motivated professionals who enjoy helping others and working in an international environment.

What Youll Do:

• Handle customer inquiries via phone, email, and chat in Danish and English.

• Provide product information, resolve issues, and ensure customer satisfaction.

• Maintain accurate records of customer interactions.

• Collaborate with internal teams to improve processes and service quality.

• Represent the brand with professionalism and positivity.

What You Bring:

• Fluency in Danish and English (spoken and written).

• Excellent communication and interpersonal skills.

• Strong problem-solving abilities and a customer-oriented mindset.

• Ability to multitask and manage time effectively.

• Previous experience in customer service or support roles is an advantage.

What We Offer:

• Full-time, stable position in Barcelona.

• A multicultural and supportive work environment.

• Ongoing training and professional growth opportunities.

• Competitive salary and benefits package.

• Monday to Friday schedule enjoy your weekends free!

How to Apply:

If youre ready to join a friendly, international team and help customers with enthusiasm, send your CV and a short introduction to [e-mail]