Customer Operations M / F

GEODIS; Navarra; Presencial; EUR 30.000 - 45.000; Jornada completa

Descripción de la vacante

A leading logistics provider in Spain seeks a Customer Account Manager to oversee operations for international clients. The ideal candidate should have a Bachelor's degree or equivalent experience, with strong problem-solving, communication, and organizational skills. Responsibilities include managing daily operations, collaborating with clients for solutions, and reporting on metrics. Join us to help innovate logistics.

Formación

• Proven ability to manage diverse customer needs.
• Strong ability to communicate and organize within a team.
• Experience in logistics or related fields is advantageous.

Responsabilidades

• Manage daily operations for international customers.
• Collaborate with clients to provide logistics solutions.
• Resolve issues related to freight movement.
• Report on operational metrics to management.

Conocimientos

Problem-solving under pressure

Innovative mindset

Collaboration with diverse partners

Customer service passion

Analytical thinking

Strong communication skills

Organizational skills

Educación

Bachelor's Degree or equivalent experience

Descripción del empleo

GEODIS' vision is to be the growth partner for its clients. As a logistics company, we achieve this through proven expertise across our five lines of business: Supply Chain Optimization, Freight Forwarding, Contract Logistics, Distribution & Express and Road Transport. Our emphasis on excellence in these areas has made us a worldwide supply chain leader, committed to helping clients overcome their logistical constraints.

At Geodis Road Transport we welcome people from all backgrounds who seek the opportunity to help build a future where everyone and everything can move independently. If you have the curiosity, passion, and collaborative spirit, work with us, and let’s move the world forward, together.

Our Customer Account Managers assist with the development and growth of the initial customer network for the Geodis marketplace. You are part of a team that partners with external clients and the internal sales team to facilitate and execute daily operations, while anticipating challenges and presenting solutions to delight our Enterprise customers and support Geodis RT's business objectives. Account Managers are committed to continuous improvement. We are seeking candidates who are excited to help create a product with lasting value, have a desire to improve their operations acuity, and are passionate about changing the Logistics Industry abroad.

What You'll Do

• Direct, manage and execute daily operations in support of our International customer base
• Work with customers to continually seek new solutions for their logistics challenges
• Manage any issues that come up in the normal operation of freight movement
• Be able to speak to core operational and growth metrics with the management team

What You’ll Need

• Demonstrated ability to solve problems under pressure
• Innovative mindset focused on doing things better, faster, more efficiently
• Ability to collaborate and work with a highly diverse set of customers, transportation partners, and internal partners
• Passion for the service needs of our customers and transportation partners
• Analytical and critical thinking ability
• Strong communication and organizational skills
• Bachelor's Degree or equivalent experience