Customer Experts - Spanish Speaking - Remote inGreece

Dila Recruitment; A distancia; EUR 10.000 - 30.000; Jornada completa

Descripción de la vacante

A recruitment agency is seeking a Customer Support Specialist to work remotely from Spain. The role involves communicating with customers via phone, chat, and email, ensuring high satisfaction, and maintaining professional relationships. Fluency in Spanish and strong English skills are essential. The position offers competitive compensation, relocation support to Greece, health benefits, training, and various development opportunities, all in a supportive and dynamic work environment.

Servicios

Relocation support including flight and accommodation

Competitive monthly salary + 2 extra salaries

Health care benefits

Full training by certified instructors

Professional growth opportunities

Free online Greek language courses

Great working environment

Responsabilidades

• Communicate with customers via phone, chat & email.
• Track and follow cases to ensure they are closed efficiently.
• Maintain high customer satisfaction.
• Provide and maintain strong relationships with partners.
• Work towards reaching targets as set out by client.

Conocimientos

Fluency in Spanish

Very good communication skills in English

Exceptional communication & soft skills

Problem-solving skills

Computer knowledge / tech savviness

Ability to multitask

Team player in a fast-paced environment

Descripción del empleo

Position

Customer Support Specialist

Work model

Remote

Location

Greece

Employment type

Full-time

What you will do

• Communicate with customers via phone, chat & e-mail
• Track and follow cases to ensure they closed in an efficient and timely manner
• Maintain high customer satisfaction, representing a major brand
• Provide and maintain strong, professional relationships with all partners and show empathy at all times
• Work towards reaching targets as set out by client statement of work as well as internal targets

What you will bring

• Fluency in Spanish
• Very good communication skills in English
• Exceptional communication & soft skills, as well as problem-solving skills
• Computer knowledge / tech savviness
• Resourceful, able to multitask
• Thrive as a team player in a fast-paced, high-energy, change-oriented environment

What we offer

• Complete support to help you ease your relocation to Greece (we cover your flight tickets expenses, hotel accommodation, support with the house searching process (all at no cost to you)
• Competitive monthly salary + 2 extra salaries per year
• Health care benefits and numerous other discounts
• Full training by certified instructors
• Professional growth & development opportunities
• Special events as well as community & social responsibility initiatives
• Free online Greek language courses
• State of the art premises, providing a great working environment with relaxing break areas