Customer Experts - Spanish Speaking - Remote in Greece

Dila Recruitment; Bilbao; A distancia; EUR 10.000 - 30.000; Jornada completa

Descripción de la vacante

A recruitment agency is seeking a Customer Support Specialist to assist customers via phone, chat, and email. This remote role requires fluency in Spanish and strong communication skills in English. Candidates should demonstrate exceptional soft skills, multitasking ability, and a team-oriented mindset. The position offers relocation assistance to Greece, competitive salary, healthcare benefits, and professional development opportunities.

Servicios

Competitive monthly salary + 2 extra salaries per year

Health care benefits

Free online Greek language courses

Complete relocation support

Professional growth & development opportunities

State of the art premises

Responsabilidades

• Communicate with customers via phone, chat & e-mail.
• Track and follow cases to ensure they are closed efficiently.
• Maintain high customer satisfaction.
• Provide professional relationships with all partners.
• Work towards reaching targets set by the client.

Conocimientos

Fluency in Spanish

Very good communication skills in English

Exceptional communication & soft skills

Problem-solving skills

Computer knowledge / tech savviness

Resourceful, able to multitask

Thrive as a team player

Descripción del empleo

Position : Customer Support Specialist

Work model : Remote

Location : Greece

Employment type : Full-time

What you will do :

• Communicate with customers via phone, chat & e-mail
• Track and follow cases to ensure they closed in an efficient and timely manner
• Maintain high customer satisfaction, representing a major brand
• Provide and maintain strong, professional relationships with all partners and show empathy at all times
• Work towards reaching targets as set out by client statement of work as well as internal targets

What you will bring :

• Fluency in Spanish
• Very good communication skills in English
• Exceptional communication & soft skills, as well as problem-solving skills
• Computer knowledge / tech savviness
• Resourceful, able to multitask
• Thrive as a team player in a fast-paced, high-energy, change-oriented environment

What we offer :

• Complete support to help you ease your relocation to Greece (we cover your flight tickets expenses, hotel accommodation, support with the house searching process (all at no cost to you)
• Competitive monthly salary + 2 extra salaries per year
• Health care benefits and numerous other discounts
• Full training by certified instructors
• Professional growth & development opportunities
• Special events as well as community & social responsibility initiatives
• Free online Greek language courses
• State of the art premises, providing a great working environment with relaxing break areas