Customer Experts for Leader in Tobacco Industry - Spanish - Remote in Greece

Dila Recruitment; Málaga; A distancia; EUR 20.000 - 30.000; Jornada completa

Descripción de la vacante

A leading recruitment agency is hiring a Customer Expert for a remote position. The role involves being the primary contact for customer inquiries for a prestigious company in the tobacco industry. Candidates must be fluent in Spanish and possess strong communication skills. The company offers complete relocation support and a competitive salary, along with health care benefits and training opportunities.

Servicios

Complete relocation support

Competitive monthly salary

Health care benefits

Fully remunerated training

Free online Greek language courses

State of the art premises

Formación

• Experience as a customer support representative will be considered an asset.
• Ability to handle customer inquiries professionally and timely.
• Genuine problem-solving mentality and deep sense of ownership.

Responsabilidades

• Be the primary point of contact for customer requests.
• Provide a seamless customer experience via phone, email, and chat.
• Resolve customer issues and ensure satisfaction.

Conocimientos

Fluency in Spanish

Very good use of English

Communication skills

Problem-solving mentality

Tech savviness

Descripción del empleo

Overview

Position: Customer Expert

Work model: Remote

Location: Greece

Employment type: Full-time

Responsibilities

• Be the primary point of contact for customer requests representing one of the worlds most esteemed companies in the tobacco industry.
• Utilize phone calls e-mails and chats in order to provide a seamless customer experience.
• Respond to inquiries about products.
• Resolve issues as they arise addressing customers concerns in a professional and timely manner.
• Turn every customer into a happy customer!

What you will bring

• Fluency in Spanish
• Very good use of English both in written and spoken language
• Work experience as a customer support / customer care representative will be considered an asset
• Highly developed communication skills
• A genuine problem-solving mentality and a deep sense of ownership
• Tech savviness and learning agility
• A positive attitude

What we offer

• Complete relocation support (we will cover all the costs from the moment you leave your house until the moment you are ready to rent your first home in Greece)
• Competitive monthly salary 2 extra salaries per year
• Health care benefits and numerous other discounts
• Fully remunerated training by certified instructors
• Special events as well as community & social responsibility initiatives
• Free online Greek language courses
• State of the art premises providing a great working environment with relaxing break areas

Key Skills

• Anti Money Laundering
• Access Control
• Content Development
• Flex
• AC Maintenance
• Application Programming

Employment Type: Full Time

Experience: years

Vacancy: 1