Customer Experience Specialist (Dutch)

Helloprint; Comunidad Valenciana; Presencial; EUR 22.000 - 28.000; Jornada completa

Descripción de la vacante

A dynamic e-commerce company in Valencia seeks a customer service representative fluent in Dutch and English. You will assist customers through phone, email, and chat, helping them find the right products. The ideal candidate is customer-friendly, solution-oriented, and enjoys team collaboration. This role offers a unique opportunity in a vibrant workplace with numerous benefits including free meals and Spanish classes.

Servicios

Free Spanish classes

Attractive discounts on Urban Sports Club

Breakfast and Lunch are on us

Free bi-weekly Bueno Bootcamp

Company activities, events, and parties

Formación

• A professional level of English and Dutch, both verbally and written.
• A Bachelor degree or academic level.
• A super customer-friendly attitude and enjoyment while being in touch with customers.
• A dynamic and flexible personality.
• A real team player and addition to the amazing team.
• Solution-oriented mindset with creative problem-solving.
• Experience in Customer Service or with Adobe InDesign skills is a plus.
• Willingness to relocate or already Valencia based.

Responsabilidades

• First contact for customers via phone, email, and chat.
• Proactively help customers find the right product and service.
• Provide service with a smile and think like a customer.

Conocimientos

Professional level of English

Professional level of Dutch

Customer-friendly attitude

Problem-solving skills

Dynamic personality

Educación

Bachelor degree or academic level

Herramientas

Adobe InDesign

Descripción del empleo

Ready for a once in a lifetime adventure in Valencia? Do you want to work in sunny Valencia and become part of our super dynamic team? Then our HelloPrint adventure is your adventure! Meet the most ambitious scale-up in Europe today.

From our office in Valencia, we make sure our customers love us by giving them a 9+ WOW service. As we are growing, we are looking for a new addition in our Dutch speaking team. Somebody passionate about helping our customers, who loves to provide excellent service, who has interest in Graphic Design, and who is looking for a challenging environment with motivated and ambitious people.

What about our Dutch team?

Our current BENL Customer Service team is already filled with talented people from different places all over The Netherlands and Belgium, with one common goal: to give the best service to our Dutch/Belgian customers and make them satisfied!

What do you do?

• You are the first contact for our customers via phone, email, and chat;
• You help customers find the right product and service by proactively helping them online and offline;
• You provide service with a smile and practice our most important core value: ‘Think like a customer’.

Do you think you are the missing piece of the puzzle? Keep reading!

What are we looking for?

• A professional level of English and Dutch, both verbally and written;
• A Bachelor degree or academic level;
• A super customer-friendly attitude and enjoyment while being in touch with customers;
• A dynamic and flexible personality;
• A real team player and a great addition to our amazing team;
• Solution-oriented mindset and you excel in problem-solving in a creative way;
• Experience in Customer Service or with Adobe InDesign skills is a plus!
• Willingness to relocate or already Valencia based.

Start your new career abroad today! Read more about Customer Experience at Helloprint in sunny Valencia.

We offer:

• Have the adventure of a lifetime in sunny Valencia;
• 100+ colleagues from all around the world;
• Amazing company activities, events, parties, and many more!;
• Free Spanish classes;
• Attractive discounts on Urban Sports Club to enjoy a broad variety of sports whenever and wherever;
• Breakfast and Lunch are on us!;
• Become part of our Growth Program, with plenty of job opportunities;
• Free bi-weekly Bueno Bootcamp;

Why HelloPrint

• HelloPrint is Great Place To Work-Certified;
• A unique culture and challenges at a fast-growing e-commerce company;
• Dynamic, entrepreneurial and international environment (34 nationalities & average age of 30);
• A great community of like-minded young professionals in Valencia;
• Opportunities to grow and to Design Yourself in a fast-paced learning curve;
• Support with Spanish administration processes and relocation;
• Attractive discounts on Urban Sports Club to enjoy a broad variety of sports whenever and wherever;
• Breakfast, Lunch and healthy snacks are on us.