Customer Experience Agent (Danish Speaker)

JR Spain; Barcelona; Presencial; EUR 25.000 - 35.000; Jornada completa

Descripción de la vacante

A dynamic company is seeking a Customer Experience Agent fluent in Danish with strong English skills to join their team in Barcelona. The role involves responding to customer queries across various platforms and providing product information. Candidates should be communicative, tech-savvy, and have a positive attitude to enhance customer satisfaction in a vibrant international environment.

Servicios

Competitive salary + performance bonus

International work environment

Growth opportunities

Formación

• Native in Danish with a high level of English.
• Positive and professional attitude.
• Ability to learn new systems quickly.

Responsabilidades

• Respond to customer enquiries via chats, calls, social media & emails.
• Provide product and service information to customers.
• Manage and resolve customer complaints.

Conocimientos

Danish (native)

English (high level)

Strong communication

Customer service orientation

Computer literacy

Descripción del empleo

Social network you want to login/join with:

Customer Experience Agent (Danish Speaker), barcelona

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Client:

Blu Selection

Location:

barcelona, Spain

Job Category:

Other

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EU work permit required:

Yes

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Job Reference:

659196045208584192032460

Job Views:

1

Posted:

23.07.2025

Expiry Date:

06.09.2025

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Job Description:

Are you interested in food retail industry or do you like helping people on a daily basis? If you dream of beautiful beaches and an international city surrounded by both coastal towns and mountains. Barcelona offers all this including delightful gastronomic experiences of Spanish, Catalan and world cuisine.
Your responsibilities and impact working as Customer Experience Agent will be:

Respond to customer enquiries via chats, calls, social media queries & emails

Provide customers with product and service information

Research required information using available resources

Identify customer needs

Manage and resolve customer complaints

Maintain an up-to-date customer information system

Identify and escalate priority issues

Follow up customer calls where necessary

Skills, qualifications, and interests you need to succeed in this role:

You are native in Danish and have a high level of English

You have a can-do attitude and have a positive and professional attitude

You are used to working with computers and can learn new systems quickly

You are a strong communicator both verbal and written and are willing to go above and beyond to exceed customer expectations

You preferably live already in Barcelona with the necessary documents

What's in it for you?

Office based job in the heart of Barcelona

Working hours between 8:00-22:00

Competitive salary + performance bonus

Working in an international environment

Fast growing company with growth opportunities

What you should expect from living in Barcelona?

The unique experience of an international and diverse culture

A beautiful beach city surrounded by both coastal towns and mountains

Delightful gastronomic experiences of Spanish, Catalan, and World cuisines

Quite a dynamic and active urban life where it is difficult to get bored

Sunny days, Mediterranean weather, and a relaxed lifestyle

An attractive startup and innovation hub with exciting opportunities

Your future company:
Established in South Africa in 1992, this international company has expanding their offices with a very clear sense of purpose: SIMPLIFYING LIFE while specialising in Customer Service/Care and Employee Value propositions for leading corporate clients globally.
Feel free to check our other opportunitiesor send us your CV to be considered for other projects or future opportunities.