CRM Consultant

Publicis Groupe Holdings B.V; Madrid; Híbrido; EUR 35.000 - 50.000; Jornada completa

Descripción de la vacante

A leading global communications group is seeking a CRM Manager in Madrid. In this role, you will manage CRM campaigns for a major beauty client, coordinating teams while handling campaign planning and operations. The ideal candidate will possess a marketing degree or relevant experience along with strong organizational and communication skills. Benefits include flexible work options, professional growth opportunities, and various employee well-being programs.

Servicios

Flexible Benefits

Growth Opportunities

Free Online Training

Partner Certifications

Work from anywhere

Attractive holidays package

Work-Life Balance

Well-being initiatives

Formación

• 3+ years experience in a CRM department managing campaigns.
• C1 level English proficiency in spoken and written form.
• Ability to manage multiple tasks under tight deadlines.

Responsabilidades

• Manage and monitor CRM campaigns end to end.
• Coordinate departments for campaign delivery.
• Analyze historical databases to extract insights.

Conocimientos

CRM campaign management

Collaboration

Organizational skills

Proactive mindset

Educación

Degree in Marketing or similar

Herramientas

Adobe Campaign Classic

Salesforce

Excel

Descripción del empleo

Company description

Publicis Groupe, the world's second largest communications group, is a solutions platform that is present in more than 100 countries and has more than 98,000 employees. With a unique work philosophy, The Power of One puts clients at the center by promoting the growth of their business through creative agencies (Publicis, Leo Burnett, Publicis Health, Wysiwyg, Nurun and Digitas), media (Zenith, Starcom, Spark and Performics), and areas of transversal knowledge.

Publicis Groupe links Creativity, Technology and Data offering a value proposition that effectively connects brand and consumer.

Overview

Being employee of Publicis Groupe you will be part of the exclusive team for one of the most important beauty clients of the group both in Spain and worldwide.

You will join our CRM team, handling primary day-to-day client's CRM planning & operations

Responsibilities

• Management and monitoring of CRM campaigns end to end
• Process control and phases of campaign development
• Departments and teams coordination to achieve campaign delivery and objectives
• Historical DB analysis and insight extraction
• Definition of CRM strategies, forecasting and campaign planning
• Delivery of monthly reports and reporting
• Support brands in decision making and action development Design and ideation of reports and dashboarding

Qualifications

• Degree in Marketing, ADE or similar OR Demonstrable experience of +3 years in a CRM department, managing end-to-end campaigns.
• High level of English - C1 (spoken and written), valued by Talent Team in interview.
• Proven experience working effectively in a collaborative, team-oriented environment.
• Excellent organizational and time-management skills, with a strong attention to detail.
• Ability to prioritize tasks and manage multiple responsibilities under tight deadlines.
• Proactive mindset with a problem-solving attitude and willingness to take initiative.

We think you’re awesome if you:

• Advanced knowledge of Excel.
• Knowledge of tools such as Adobe Campaign Classic / Salesforce.
• Complementary training HTML & CSS. B2B expertise

Additional information

Why join us? Because we offer reasons such as:

• 🌟 Flexible Benefits (Coverflex): Enjoy more than just work with flexible compensation including meal vouchers, health insurance, transportation, and more.
• 🚀 Growth Opportunities: You can advance in your career not only through the experience of working with major clients but also by accessing local and global training programs specialized according to your role, covering both technical and soft skills.
• 📚 Free Online Training: You can access unlimited courses from LinkedIn Learning and Udemy Catalogs through our artificial intelligence platform "Marcel".
• 🥇 Partner Certifications: You’ll have the opportunity to obtain certifications from industry giants such as Meta, Google, or Amazon.
• 🌍 Work from anywhere: Telecommute up to 6 weeks from over 100 countries with our #WorkYourWorld program.
• 🎉 Attractive holidays package including your birthday & Advertising Day off plus some additional days off. Rest is also important!
• ✨ Work-Life Balance: Enjoy a hybrid model with up to two days working from home and intensive summer hours. Full remote in Easter, Christmas & 3 weeks in Summer. Flexible work start schedule.
• 🧘🏻♂️ Well-being: We prioritize the well-being of our staff and organize various health initiatives such as daily meditation or yoga among others.

We are certified as a Great Place to Work, your happiness and providing you with an outstanding experience means a lot to us, let's enjoy!

Here at Publicis Groupe, we are committed to building a culturally diverse workforce and therefore strongly encourage applications from underrepresented groups. We are committed to equality of opportunity and welcome applications from all individuals, regardless of their background: we do not discriminate on the basis of race, color, religion, gender identity or expression, sexual orientation, national origin, age, disability, marital status, or any individual´s status in any group or class protected by law.

If you have any reasonable adjustment needs arising from a disability or medical condition to fully participate in the recruitment process, please discuss this with the recruiter who contacts you.

All employees are committed to complying with obligations regarding Information Security and Technologies, obligations related to the use of Artificial Intelligence, obligations stemming from the Quality and Environmental Management System, as well as obligations derived from the Integrity Management System, Corruption Prevention, and the Anti-Bribery and Anti-Corruption Policy. Furthermore, all employees are required to complete mandatory training courses, declarations, and compliance commitments in these areas.