Costumer Service - Automotive - Portuguese, English & Spanish

Sitel Group; Madrid; Presencial; EUR 23.000; Jornada completa

Descripción de la vacante

An established industry player in the automotive sector is seeking passionate Technical Support and Customer Service Representatives. This role offers the opportunity to provide exceptional service to clients in Portuguese, English, and Spanish. With a competitive salary and a hybrid work model, you will enjoy a balanced work-life experience. Join a team that values continuous growth and wellness, and be part of a prestigious brand that drives excellence in customer service. If you're ready to transform your career, apply today!

Servicios

On-the-job training

Competitive salary

Wellness activities

Work-life balance tools

Exercise routines

Nutritional guides

Formación

• Fluent in Portuguese with advanced skills in English and Spanish.
• Experience in technical support, ideally in the technology sector.

Responsabilidades

• Provide top-notch customer service via phone and email.
• Assist clients of a renowned luxury car brand.

Conocimientos

Customer Service

Technical Support

Fluent in Portuguese

Advanced English

Advanced Spanish

Social Media Experience

Descripción del empleo

Join Us

Are you passionate about customer service and fluent in Portuguese? Do you have advanced English and Spanish skills and want to work for a prestigious high-end automotive company? We're looking for Technical support and Customer Service Representatives to join our team in Madrid!

What you'll do:

• Provide top-notch customer service in Portuguese, English and Spanish; via phone and email, to clients of a renowned luxury car brand.

What we offer:

• On-the-job training included in your contract. Start day: May 26th.
• Competitive salary according to the teleoperator category + language bonus (€22.500 gross per year).
• Full-time contract (39hs) with a rotating schedule from 9am - 6pm or 10am - 7pm.
• Monday to Friday schedule – enjoy your weekends off!
• Hybrid modality: On-site 3 days (at the client's offices based in Madrid) and W@H 2 days per week.

What we need:

• Native or bilingual level in Portuguese.
• Advanced English and Spanish.
• Experience in technical support, ideally within the technology sector due to the nature of the terminology used (automotive experience is not mandatory).
• Experience with social media is a plus.
• Residence in Madridis mandatory (or willing to relocate).

If you're ready to drive your career forward, join us in delivering excellence to an iconic brand’s customers. Apply today!

Join Our Madrid Team! You will transform your career in Foundever

At Foundever, we bet on you:

• Continuous Growth: Innovative training plan so you never stop growing.
• Integral Wellness:
  - Move Well: Exercise routines and practical tips.
  - Eat Well: Articles, recipes and nutritional guides.
  - Live Well: Tools for work-life balance and mental health.
  - Do Well: Wellness activities and actions that make a difference.

Create your best moments.Join the #FoundeverLife