Content Moderator / Customer Service Specialist with German - Portugal (on-site)

Velenosi & Meredith Consulting; Barcelona; Presencial; EUR 28.000 - 38.000; Jornada completa

Descripción de la vacante

A business consulting firm is looking for a Content Moderator / Customer Service Specialist with German in Porto, Portugal. The role involves reviewing user-generated content, assisting customers through various channels, and maintaining a positive user experience. Ideal candidates are fluent in German and English, have strong communication skills, and are ready for a vibrant multicultural work environment. The position also offers comprehensive relocation support and a welcome bonus.

Servicios

3000 EUR Welcome Bonus

Comprehensive relocation package

Paid training

Career growth opportunities

Formación

• Fluent in German and English.
• Ability to assist users with professionalism and empathy.
• Experience in user content moderation preferred.

Responsabilidades

• Review and moderate user-generated content according to platform guidelines.
• Assist users via chat, email, or internal systems.
• Support a safe and positive user experience.

Conocimientos

German (C2 / native)

English (B2+)

Professionalism

Empathy

Descripción del empleo

Overview

Content Moderator / Customer Service Specialist with German - Portugal (on-site)

Join to apply for the Content Moderator / Customer Service Specialist with German - Portugal (on-site) role at Velenosi & Meredith Consulting

Location: Porto, Portugal (On-site)

EU Passport Required

Requirements

Languages: German (C2 / native) + English (B2+)

Contract Type: Full-time

Schedule: Rotational shifts across weekdays and weekends

Relocation support provided if you\'re moving from abroad

Welcome Bonus: 3000 EUR (paid upon joining)

What Youll Be Doing

• Review and moderate user-generated content according to platform guidelines
• Assist users via chat, email, or internal systems with professionalism and empathy
• Escalate violations or complex issues per internal protocols
• Support a safe and positive user experience by enforcing content policies
• Maintain accurate documentation of interactions and moderation actions

What We Offer

• 3000 EUR Welcome Bonus to support your start in Portugal
• Comprehensive relocation package (including travel & temporary accommodation)
• Paid training and full onboarding process
• A vibrant multicultural work environment in sunny Porto
• Modern office space and supportive leadership
• Real opportunities for career growth in digital operations and customer experience

Help make the digital world a safer place while building your international career.

Apply now and become part of a mission-driven team in Porto!

Contact

Seniority level: Not Applicable

Employment type: Full-time

Job function: Management and Manufacturing

Industries: Business Consulting and Services