Business travel consultant with French - Sevilla

Carlson Wagonlit Travel (Hauptsitz Deutschland) / CWT Beheermaatschappij B.V. Deutschland; Sevilla; Presencial; EUR 30.000 - 45.000; Jornada completa

Descripción de la vacante

A global travel management leader, based in Sevilla, is seeking a Business Travel Consultant fluent in French. The role involves delighting travelers, providing solutions, and selling valuable products for the company. Strong communication skills, adaptability, and a customer-focused attitude are essential. As part of a team, you will ensure high-quality service and brand loyalty among clients, with a focus on flexibility and innovation in service delivery. Join us to grow your career in a supportive environment.

Formación

• Fluency in French required for written and verbal communication.
• Excellent communication skills needed for client advising.
• Ability to engage with a multicultural clientele.

Responsabilidades

• Delight and support travelers/travel arrangers.
• Build trust with customers and provide timely solutions.
• Adapt and respond to the changing needs of the business.

Conocimientos

Fluent in French

Excellent communication skills

Customer-focused

Ability to handle multicultural clientele

Adaptable and motivated to learn

Descripción del empleo

Job Description - Business travel consultant with French - Sevilla (170002NC)

Our Global Service Center (GSC) is growing in Seville! We are hiring business travel counselors ! Your mission as CWT travel counselor is to deliver the perfect trip so that CWT can sustain optimum results for clients and shareholders. You are responsible for delighting the traveler/travel arranger, building commercial value, and strengthening the CWT brand in a way that balances the requirements of all stakeholders and positions our workforce as a key differentiator for our business.

"CWT keeps on creating innovative ways to provide excellent service and maintain its high standards."

Make the world work for you.

Carlson Wagonlit Travel (CWT) is a global leader specializing in business travel management and our travel counselors know that teamwork and great results have no boundary. We are proud to have been named the most admired travel management company – and we are even more proud that we achieved it together. Whether we are booking government travel, advising on international security or establishing relationships with global corporations, we work as a family. We support each other. We grow as a team. And to us, that’s what makes a world of difference.

Lean about ourtravel counselor opportunitiesand start your journey!

Position responsibilities

• You delight the traveler/travel arranger
• Listen and lead the conversation to solve problems in a timely manner with all types of customers in all circumstances
• Connect with the caller to build trust and credibility even if the person is unknown
• Be a trusted advisor by offering informed and insightful recommendations which provide the very best traveler experience in each situation
• You build CWT’s commercial value
• Sell products that are of commercial value to CWT and contribute to CWT’s profitability
• Remain current on value we provide to each customer
• Adapt and change as requirements of the business change
• You strengthen the CWT brand
• Represent the CWT brand in how you work on a day-to-day basis
• Embrace new technology and ways of working that promote flexibility to adjust quickly to shifting needs of the business
• Build loyalty to CWT by ensuring consistency of service delivery around the globe in a way that compliments the unique travel policy of each client with interaction to make each traveler/travel arranger feel special

Qualifications

• French fluent: written and verbal
• Excellent communication skills and follow through required to advise clients of those requirements
• Ability to handle multi-cultural sometimes multi-lingual clientele
• Superior written and verbal communication skills (in person and on phone)
• Customer focused and service oriented
• Adaptable and motivated to learn
• Influence and diplomacy
• Proficiency in technology to research options and to complete process requirements

As an Equal Opportunity Employer/Affirmative Action employer, CWT will not discriminate in its employment practices due to an applicant's race, color, religion, sex, national origin, veteran status, disability status, sexual orientation, gender identity or any other federal, state or local protected class.

CWT also offers opportunities to all job seekers including job seekers with disabilities. If you need a reasonable accommodation to assist with your job search or application for employment, please by filling our contact form In your message please include a description of the specific accommodation you are requesting and a description of the position for which you are applying.contact us