Business Travel Consultant - Spanish Speaking

BizAway S.r.l. (ES); Barcelona; Híbrido; EUR 50.000 - 70.000; Jornada completa

Descripción de la vacante

A leading travel management company in Barcelona is seeking a Spanish speaking Business Travel Consultant. You will manage corporate clients' travel, ensuring efficiency and cost-effectiveness. Ideal candidates have over 10 years in the travel industry, deep GDS know-how, and bilingual skills in Spanish and English. Attractive compensation package included, along with a hybrid work policy.

Servicios

Attractive Compensation, Including Equity In The Company

Multicultural and international team

Hybrid setting and flexible working policy

Free coffee and beers

Formación

• Minimum of 10 years of experience in the Travel Industry required.
• Profound knowledge of major Global Distribution Systems is essential.
• Excellent written and spoken Spanish and English for global communication.

Responsabilidades

• Expertly manage and book travel services, optimizing cost and convenience.
• Assist travelers continuously at every journey stage.
• Guide clients on travel policies to maximize cost savings.
• Resolve emergencies and ensure client satisfaction.

Conocimientos

Bilingual Communication Skills (Spanish and English)

Extensive Industry Experience

Deep GDS Proficiency

Excellent Customer Support

Problem-solving Skills

Herramientas

GDS systems (Amadeus, Galileo, Sabre)

CRM Systems

Descripción del empleo

Overview

About BizAway

Here at BizAway, we Deliver the Future of Travel.

We are a solid international company with strong ambitions and great expertise. With a focus on sustainability, on a daily basis we support companies enabling them to improve their travel management through our constantly evolving services and solutions, always characterized by our tech attitude and smart and innovative processes.

We know that success comes from People and deserves to be recognized. Proactivity and Reliability, Kindful collaboration and communication are the core values of our Solution Culture.

If you like challenges and would love to be part of one of the fastest growing B2B scale-ups then BizAway is the company you have been looking for.

We are looking for

We are looking for a driven and enthusiastic Spanish speaking Business Travel Consultants (m/w/d), who desires to contribute to the growth and success of our Service Team.

Your role in BizAway

As our Business Travel Consultant, you will be the primary point of contact for our corporate clients, dedicated to crafting seamless travel experiences that prioritize efficiency, cost-effectiveness, and safety. Your core responsibilities include:

• Comprehensive Travel Management: Expertly booking and managing all travel services, including flights, trains, hotels, and car rentals, while securing the most advantageous solutions in terms of both price and convenience.
• Proactive Customer Support: Offering continuous assistance to travelers at every stage of their journey—before, during, and after—and promptly addressing any requests or unforeseen circumstances such as delays, cancellations, or modifications.
• Strategic Consulting and Optimization: Guiding clients on optimal travel policies and leveraging our platform to streamline processes and maximize cost savings.
• Decisive Problem Solving: Swiftly and proactively resolving intricate situations or emergencies, consistently ensuring the highest level of client satisfaction.

Your basic qualifications

• Extensive Industry Experience: A minimum of 10 years of professional experience within the dynamic and fast-paced Travel Industry is essential. This experience should encompass a broad understanding of various travel sectors and market trends.
• Deep GDS Proficiency: Profound and hands-on knowledge of major Global Distribution Systems (GDS) such as Amadeus, Galileo, and/or Sabre is a mandatory requirement. This includes advanced skills in booking, ticketing, and managing complex travel itineraries through these systems.
• Diverse Sector Background: Prior working experience in a travel agency, airline, or bedbank is highly valued. This diverse background indicates a comprehensive understanding of different operational models and client needs within the travel ecosystem.
• Bilingual Communication Skills: Excellent written and spoken Spanish and English are crucial for effective communication with a global clientele and internal teams. The ability to articulate complex information clearly and concisely in both languages is paramount.
• CRM System Acumen: While not strictly required, prior knowledge and experience with Customer Relationship Management (CRM) systems are considered a significant advantage. Familiarity with CRM platforms demonstrates an understanding of customer data management and relationship building, which can contribute to enhanced client satisfaction and operational efficiency.

We are also interested in

• Highly organized and detail-oriented, with the ability to work effectively under pressure.
• A natural problem-solver, skilled in navigating complex situations.
• Tech-savvy and proficient with digital tools, demonstrating a keen interest in technology.
• Multilingual abilities are a plus.

Our offer

A seat on a scale-up with skyrocketing growth

Attractive Compensation, Including Equity In The Company

Development of your entrepreneurial spirit, having the chance to implement real-impact business decisions

Multicultural and international team

Collaborative and smart environment to work and learn

Free coffee to kick-start your day and free beers to celebrate together

Hybrid setting and flexible working policy and great offices in Europe

BizAway avoids any discrimination based on age, gender, sexual orientation, health status, nationality, political opinions, and religious beliefs in all decisions affecting personnel selection.