B2B Travel Agent with German (Lisbon)

Wibit Consulting & Services (WibitCS); España; Híbrido; EUR 30.000 - 50.000; Jornada completa

Descripción de la vacante

A leading global travel management firm is seeking a German-speaking B2B Travel Agent. Join to assist corporate travelers with personalized service in a remote or hybrid setup. Ideal candidates will have strong communication skills and proficiency in GDS systems. This role offers competitive pay and a supportive work environment with many benefits.

Servicios

Competitive salary package

Fully remote or hybrid work model

Generous medical, dental, and vision insurance

Paid parental and bereavement leave

Subsidized transportation perks

Mental health support resources

Connectivity stipends

Formación

• Experience ideally in the travel or hospitality sector.
• Strong understanding of metrics and performance-driven work.
• Availability for rotating shifts between 07:00 and 22:00, Monday–Sunday.

Responsabilidades

• Assist corporate travelers with high-quality, personalized service.
• Resolve travel- or tech-related issues, including urgent situations.
• Meet and exceed KPIs in a fast-paced environment.

Conocimientos

Native/fluent German speaker

Strong English skills (B2+)

Experience in customer support

Proficiency in GDS systems

Excellent communication skills

Tech-savvy

Collaborative team player

Availability for rotating shifts

Herramientas

Gmail

Zendesk

Slack

Salesforce

Descripción del empleo

We’re collaborating with a leading global travel and expense management company to find a German-speaking B2B Travel Agent! If you're passionate about travel, client support, and solving challenges in real time, this opportunity is for you.

Location: Remote in Portugal or Hybrid in Lisbon (your choice)
Employment Type: Full-time
Industry: Corporate Travel | Expense Management | B2B Services
Languages: German (C2) & English (B2+)
Compensation: Base salary

What You’ll Be Doing

Assist corporate travelers with high-quality, personalized service
Resolve travel- or tech-related issues, including urgent situations
Stay updated on travel industry tools and trends
Collaborate with global teams and deliver consistent, top-tier support
Provide product feedback that drives real improvements
Meet and exceed KPIs in a fast-paced environment

What We’re Looking For

• Native/fluent German speaker with solid English skills (B2+)
• Experience in customer support—ideally within the travel or hospitality sector
• Proficiency in GDS systems like Sabre, Amadeus, Galileo, or Worldspan is mandatory
• Strong understanding of metrics and performance-driven work
• Excellent verbal and written communication skills
• Collaborative, adaptable team player who welcomes feedback
• Tech-savvy with tools like Gmail, Zendesk, Slack, and Salesforce
• Availability to work rotating shifts between 07:00 and 22:00, Monday–Sunday

What You’ll Get

• Competitive salary package
• Fully remote or hybrid work model—your choice!
• Full training and growth support
• Generous medical, dental, and vision insurance plans
• Paid parental and bereavement leave
• Subsidized transportation perks
• Mental health support resources
• Connectivity stipends for your remote setup
• Plus many more benefits to support your well-being

Ready to help business travelers around the world move smoothly and stress-free? Apply today and bring your passion for travel to a global stage!