Associate Account Manager, Small & Medium Business Vacation Rental - German Market (6-7 month F[...]

PowerToFly; Madrid; Presencial; EUR 40.000 - 55.000; Jornada completa

Descripción de la vacante

A leading travel platform in Madrid is seeking an Associate Account Manager for the German market. This fixed-term role focuses on promoting engagement with vacation rental hosts by optimizing their performance on the Vrbo platform. The ideal candidate is a native or proficient German speaker with strong sales and client services experience. You will be responsible for managing high volumes of clients, using data insights to drive results, and collaborating with hosts to maximize their productivity. A Bachelor's degree and familiarity with CRM tools are required.

Servicios

Best Place to Work recognition

Inclusive work environment

Formación

• 2 to 4 years of sales, client services, or account management experience.
• Knowledge of the vacation rental industry is a plus.
• Demonstrated ability to balance a high volume of partner interactions.

Responsabilidades

• Drive success of Vacation Rental Hosts on the Vrbo platform.
• Optimize content, rate, and availability to maximize booking conversion.
• Manage a large volume of clients through multiple consultations daily.

Conocimientos

German native speaker or bilingual

Fluent in English

Strong client communication skills

Results-focused mindset

Superb organization and time management

Self-initiative and affinity for action

Educación

Bachelor's or Master's degree in a related field

Herramientas

Microsoft Office

SalesForce or other CRM systems

Tableau or other BI platforms

Descripción del empleo

Associate Account Manager, Small & Medium Business Vacation Rental – German Market (6‑7 month Fixed Term)

Travel Partnerships and Media helps partners deliver excellent traveler and B2B experiences, driving growth for them and the EG marketplace through competitive supply, a valued advertising and travel media network, and affiliate solutions.

The Associate Account Manager, Small & Medium Business is key to promoting and developing a high level of engagement with Vrbo’s Vacation Rental Hosts. Your primary responsibility is to work collaboratively with Hosts to improve their productivity and results within Vrbo’s marketplace. You will continuously work to maximize the production potential in the Vrbo marketplace by utilizing and sharing unique data insights, marketing, distribution, and revenue management tools with Hosts. Driven and focused, you are a taskmaster who loves working with people. You are diligent, thorough and can break down technical concepts with ease.

You will be responsible for driving the success of Vacation Rental Hosts on the Vrbo platform. This is a high-volume outbound call-based role, and you will use your persuasion skills to drive Host behavior on the site. The goal is to gain maximum Host success while providing a quality Traveler experience.

In this role, you will:

• Consistently exceed the mark on metrics (strategic objectives set by leadership)
• Establish performance goals with partners, develop action plans, and secure commitment for adoption/usage
• Optimize content, rate, and availability to maximize booking conversion
• Manage a large volume of clients through multiple consultations daily
• Understand key demand/supply indicators, economic data, trends, and competitive information within the designated strategic market
• Pitch additional relevant products to existing customers or prospects
• May include (up to 20%) travel for in person consultations

Experience and qualifications:

• German native speaker, or bilingual/proficient level of German, plus fluent in English
• Bachelor’s or Master’s Degree in a related field; or equivalent professional work experience
• 2 to 4 years of sales, client services, or account management experience
• Knowledge of the vacation rental industry is a plus
• Proficient in Microsoft Office
• Knowledge of SalesForce or other CRM systems and Tableau or other BI platforms
• Affinity for action and self‑initiative
• Strong client communication skills (both verbal and written)
• Superb organization and time management skills, self‑discipline
• Results-focused and metrics-driven mindset
• Demonstrated ability to balance a variety of activities to drive a high-volume of partner interaction
• Ability to interpret performance, market and competitor data analysis and implement impactful action plans based on the data
• A reputation for follow-up and persistence in challenging situations
• Authentic relationship skills that earn the confidence of others

Accommodation requests

If you need assistance with any part of the application or recruiting process due to a disability, or other physical or mental health conditions, please reach out to our Recruiting Accommodations Team through the Accommodation Request.

We are proud to be named as a Best Place to Work on Glassdoor in 2024 and be recognized for award‑winning culture by organizations like Forbes, TIME, Disability:IN, and others.

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