Assistant Store Manager

SUIT SUPPLY; Madrid; Presencial; EUR 30.000 - 50.000; Jornada completa

Descripción de la vacante

A leading fashion retailer is seeking an Assistant Store Manager in Madrid. You will support the Store Manager in achieving sales targets, maintaining best practices, and ensuring excellent customer service. The role requires strong leadership skills and a flexible work schedule. This position offers a competitive salary, training programs, and employee discounts.

Servicios

Competitive salary and monthly incentives

Top-of-the-line training program

Clothing allowance

Generous employee discount

Opportunities for career advancement

Formación

• Previous experience in management, sales, hospitality, and/or service.
• Exceptional customer service/clienteling skills.
• Strong leadership skills, able to coach/motivate team.

Responsabilidades

• Support Store Manager to lead and develop a professional store team.
• Ensure highest level of customer service to achieve maximum sales.
• Collaborate with training teams to develop a gold standard team.

Conocimientos

Customer service/clienteling skills

Leadership

Communication skills

Descripción del empleo

You are an independent professional, with a high level of responsibility and identifying and solving problems is something that comes naturally to you. As an Assistant Store Manager, you will support the Store Manager to achieve sales and service targets; maintaining best practices and identifying areas of improvements for store operations and other factors that contribute to providing an excellent experience for our customers and team members alike

What you will do:

• Support Store Manager to lead and develop a professional store team to achieve company goals and incrementally improve individual objectives
• Collaborate with training teams to effectively to develop a gold standard team
• Establish weekly/monthly objectives for the team
• Ensure that all employees present professionally according to company policies and practice highest level of customer service to achieve maximum sales and radically personal experience
• Ensure that all merchandise is properly and attractively displayed as per visual guidelines
• Collaborate with store support departments to effectively utilize company resources
• Align with Human Resources on company policies, procedures and development planning for store team
• Performing other duties assigned by Store Manager

Who you are:

• Previous experience in management, sales, hospitality, and/or service
• Exceptional customer service/clienteling skills
• Strong leadership skills, able to coach/motivate team
• Professional verbal and written communication skills
• Flexible work schedule, including evening, weekends, and holidays

What you will get:

• Competitive salary and monthly incentives
• A top-of-the-line training program, unique to the industry
• A clothing allowance for each new season and generous employee discount
• Opportunity to build a career with one of the fastest growing companies in fashion
• Opportunity to travel to other stores and abroad