Application Support Engineer – ITIL & Incident Management

Airbus Defence and Space SAU; Getafe; Presencial; EUR 30.000 - 40.000; A tiempo parcial

Descripción de la vacante

A global aerospace leader is hiring an IT Application Support Specialist in Getafe, Spain. This entry-level role requires a computer science degree and fluency in Spanish. Responsibilities include maintaining applications and ensuring quality service. Candidates should have knowledge in IT management and scripting, along with eligibility for security clearance. Attractive perks such as vacation days and development opportunities are offered in a diverse workplace.

Servicios

Vacation days plus additional days-off

Attractive salary

Collective transport service

On-site facilities including canteen

Collaboration in social initiatives

Upskilling opportunities in a multicultural environment

Formación

• Completed computer science degree or equivalent (e.g., IT specialist training).
• Native Spanish and good English skills.
• Advanced knowledge in application management, IT networking, and IT infrastructure.
• Understanding of IT security requirements.
• Experience with Operational Service Management according to ITIL principles.
• Position requires security clearance eligibility.
• Knowhow in programming languages like .Net framework and Python is desirable.

Responsabilidades

• Operation, maintenance, and control of applications supporting TASS processes.
• Ensuring service quality and operational readiness.
• Coordinating IT service teams to resolve complex disruptions.
• Technical analysis of disruptions and developing system operation guidelines.
• Acting as central contact for disruptions and requirement management.

Conocimientos

Native Spanish

Good English skills

Advanced application management

IT networking knowledge

Scripting (Windows, Linux)

IT security awareness

Experience with ITIL principles

.Net framework knowledge

Python knowledge

Educación

Completed computer science degree or equivalent

Herramientas

BMC Remedy

Descripción del empleo

A global aerospace leader is hiring an IT Application Support Specialist in Getafe, Spain. This entry-level role requires a computer science degree and fluency in Spanish. Responsibilities include maintaining applications and ensuring quality service. Candidates should have knowledge in IT management and scripting, along with eligibility for security clearance. Attractive perks such as vacation days and development opportunities are offered in a diverse workplace.