Aftersales manager Denza

BYD Europe; Madrid; Presencial; EUR 50.000 - 70.000; Jornada completa

Descripción de la vacante

An innovative electric vehicle company seeks an After Sales Manager to support their market entry in Spain. You will establish after sales operations, manage service partners, and ensure service readiness while collaborating closely with teams. Ideal candidates have strong automotive experience and fluency in English and Spanish. This role offers competitive remuneration and opportunities for travel.

Servicios

Competitive remuneration

Commuting allowance

Formación

• Strong experience in automotive After Sales operations and project management.
• Excellent stakeholder management and communication skills.
• Familiarity with Spanish automotive service standards.
• Hands-on mentality with structured approach.
• Willingness to travel within Spain and internationally.

Responsabilidades

• Establish and manage Denza’s After Sales operations.
• Act as primary liaison with Denza's After Sales teams.
• Develop and manage a high-quality service partner network.
• Ensure full service readiness for market launch.
• Drive and manage cross-functional aftersales projects.

Conocimientos

Automotive After Sales operations

Project management

Stakeholder management

Communication skills

Fluency in English

Fluency in Spanish

Chinese language

Descripción del empleo

About Denza

Denza is the new premium brand from BYD, the world’s largest manufacturer of electrified vehicles, headquartered in Shenzhen, China. Founded in 2010 as a joint venture between Mercedes-Benz—the inventor of the internal combustion engine—and BYD—a global leader in New Energy Vehicles—Denza embodies a shared vision for the future of electric mobility. As part of its global expansion, Denza is entering the Spanish market with a strong commitment to innovation, design, and sustainability. Focused exclusively on premium new energy vehicles, Denza aims to co-create with users an intelligent, safe, and emotionally engaging driving experience. Its flagship model, the Denza Z9 GT shooting brake, reflects the brand’s cutting-edge technology and distinctive identity.

About The Role

As Denza makes its debut in Spain, we seek a dedicated and proactive After Sales Manager to lead and support the successful market entry and sustainable positioning of the brand. In this capacity, you will play a pivotal role in establishing Denza’s After Sales operations across Spain, serving as a key project manager and primary liaison between Denza and the After Sales and network development teams.
You will hold responsibility for developing a robust network of service partners, ensuring comprehensive service readiness at the time of product launch, and overseeing key aftersales projects in close collaboration with both internal stakeholders and external partners. This role presents a unique opportunity to shape the customer experience for a premium electric vehicle brand from its inception, leveraging the extensive infrastructure and expertise of BYD—one of the world’s foremost new energy vehicle manufacturers.
This position reports directly to the Denza & BYD Aftersales Manager for Iberia.

Key Objectives & Responsibilities

• Establish and manage Denza’s After Sales operations in Spain in strong cooperation with the network team.
• Act as the primary liaison with Denza's After Sales teams.
• Develop and manage a high-quality service partner network.
• Ensure full service readiness for market launch and beyond.
• Drive and manage cross-functional aftersales projects.

Required Skills, Qualifications, and Experience

• Strong experience in automotive After Sales operations and project management.
• Excellent stakeholder management and communication skills.
• Familiarity with Spanish automotive service standards and dealer/service network structures.
• Hands-on mentality with a structured, solution-oriented approach.
• Fluency in English and Spanish (spoken and written). Chinese is a plus.
• Willingness to travel within Spain and to international locations. Approx. 50% travel.
• Valid Class B driver’s license required.
• Several years of relevant professional experience.

We offer

• Job in a fast-growing company and industry which represents sustainable technology.
• Performance and experience based competitive remuneration, commuting allowance.

Our Purpose is to build a zero-emission future that reconnects humanity with nature and a World of clean air. We are looking for talent that connects with this mission and want to create positive impact by joining a diverse and dynamic team.