Account Manager (Automotive - Moroccan market)

Celanese; A distancia; EUR 45.000 - 65.000; Jornada completa

Descripción de la vacante

A global manufacturing company is seeking an experienced Account Manager to maintain and develop client accounts, mainly in Morocco. This Home Office role involves significant travel (75%), establishing and managing relationships with strategic key accounts in the automotive sector. Candidates should possess strong sales experience, excellent language skills (Native Arabic, fluent Spanish, English, and French), and a results-oriented approach to business development. An educational background in a technical or commercial field is required.

Formación

• Native Arab speaker, fluent in Spanish, English, and French.
• Minimum 5 years in sales/business development/application engineering.
• Experience in customer relationship management.

Responsabilidades

• Build and maintain relationships with Strategic Key Accounts.
• Manage customer performance and expectations.
• Find new sales opportunities and drive the sales process.

Conocimientos

Sales excellence

Relationship building

Problem-solving

Customer focus

Educación

BSc/MSc degree in Technical / Scientific / Commercial education

Herramientas

MS Office

Forecasting tool

Descripción del empleo

This is a Home Office role based in Spain that will require significant travelling (75% at least including 10 days per month in Morocco)

We are looking for a dedicated and personable Account Manager to maintain client accounts and serve as our main point of contact for our clients in Morocco.

Responsibilities:

• Building and maintaining relationships to Strategic Key Accounts, Strategic Partners and/or Customers in Automotive in EMEA
• Manage customer performance through the establishment, communication and clarification of expectations
• Understand customer/prospect needs and provide feedback to organization on product performance, program effectiveness and competitive activity
• Find new opportunities and strongly drive through the sales process with a valuable outcome for the customer and Celanese
• Coordinate multi-disciplinary teams, consisting of Application Development, Technical Service, Supply Chain, Marketing, and Technology & Innovation to service our customers
• Develop and implement account plans, present, and successfully negotiate commercial offers
• Progress business opportunities and achieve / exceed revenue budget and growth targets
• Find new opportunities and prospects and drive through the sales process with a valuable outcome for the customer
• Resolve customer issues, conflicts and define unmet needs
• Provide information on the profitability and financial situation of key customers for credit risk assessment
• Provide input to the monthly forecasting process and annual sales operating plan for own customer portfolio
• Effectively utilize business and sales tools (i.e. Forecasting tool, , MS Office)

Qualifications:

• BSc/MSc degree in Technical / Scientific / Commercial education.
• Native Arab speaker, fluent in Spanish, English and French.
• Minimum 5 years of functional sales / business development / application engineering experience.
• Experience in building and maintaining strong relationships with customers and key industry/market influencers.
• Results oriented and strongly customer-focused.
• Experience in driving development projects and accomplishing and exceeding defined objectives/goals.
• Understand customer needs to develop solutions to grow business.
• Coordinating work of global and regional teams; at ease with virtual working.
• Proven track record in getting excellent results by exercising sales excellence & best practices
• Ability to interact at multiple levels in customer organizations, including senior management
• Willingness to travel and prospect.