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Senior DevOps Engineer
Zusammenfassung
A leading tech company in Germany is seeking a Senior DevOps Engineer for a remote role focusing on Level 2 Support in Production Operations. The ideal candidate will have extensive experience in customer support engagements, including CI/CD processes and utilizing ServiceNow for ticket management. The position requires a strong background in Microsoft technologies, especially .NET and React. Join a passionate team and contribute to maintaining high application standards.
Qualifikationen
- Extensive experience with Microsoft Suite from application development for web applications.
- Experience with CI/CD in a DevOps role.
- Highly experienced with L2 Support environments.
- Informatica experience is a must.
- Use of ServiceNow for Ticket Management.
Aufgaben
- Provide Level 2 Support in Production Operations.
- Conduct Triage Support and Work Item Prioritization.
- Manage Incident Management and application monitoring.
- Perform log analysis and execute reports.
- Support batch jobs as needed.
Kenntnisse
Job Title: Senior DevOps Engineer
Job ID: 2023-12024
Job Location: Remote (EST only)
Job Travel Location(s):
# Positions: 1
Employment Type: W2
Candidate Constraints:
Duration: Long Term
# of Layers:0
Work Eligibility: All Work Authorizations are Permitted – No Visa Transfers
Key Technology: ServiceNow, L1, L2, L3, L4 Support engagements
Job Responsibilities:
Looking for an innovative and passionate Technical Customer Support Sr Analyst to join our growing team. As a Technical Customer Support Sr Analyst, you will play a key role in Level 2 Support in Production Operations, Triage Support, Work Item Prioritization, Incident Management, Application monitoring and error analysis, Log analysis, executing reports and Supporting Batch jobs.
- Experience in L1,L2,L3,L4 Support engagements
- Experience in Application maintenance and monitoring
- Experience in working with Enterprise Applications support
- Experience in Log and monitoring analysis
- Experience with latest application technologies ServiceNow, Pega, Informatica, MuleSoft, SAS Studio 9.4, SQL & Postgres, .Net, Alfresco Support engagements
Skills and Experience Required:
Mandatory:
- Extensive experience with Microsoft Suite from an application development for web applications specifically with .NET full stack as core and React
- Someone who has experience with CI/CD in a DevOps role
- Informatica experience
- Use of ServiceNow for Ticket Management
- Highly experienced with L2 Support environments
Desired:
- Database technologies – SQL and PostgreSQL
- Content management solution experience specifically with Alfresco
- Plutora change management
- Scaler
- Splunk – for monitoring and searching through big data
* Der Gehaltsbenchmark wird auf Basis der Zielgehälter bei führenden Unternehmen in der jeweiligen Branche ermittelt und dient Premium-Nutzer:innen als Richtlinie zur Bewertung offener Positionen und als Orientierungshilfe bei Gehaltsverhandlungen. Der Gehaltsbenchmark wird nicht direkt vom Unternehmen angegeben. Er kann deutlich über bzw. unter diesem Wert liegen.