Senior DevOps Engineer

Highbrow LLC; Remote; EUR 70.000 - 90.000; Vollzeit

Zusammenfassung

A leading tech company in Germany is seeking a Senior DevOps Engineer for a remote role focusing on Level 2 Support in Production Operations. The ideal candidate will have extensive experience in customer support engagements, including CI/CD processes and utilizing ServiceNow for ticket management. The position requires a strong background in Microsoft technologies, especially .NET and React. Join a passionate team and contribute to maintaining high application standards.

Qualifikationen

• Extensive experience with Microsoft Suite from application development for web applications.
• Experience with CI/CD in a DevOps role.
• Highly experienced with L2 Support environments.
• Informatica experience is a must.
• Use of ServiceNow for Ticket Management.

Aufgaben

• Provide Level 2 Support in Production Operations.
• Conduct Triage Support and Work Item Prioritization.
• Manage Incident Management and application monitoring.
• Perform log analysis and execute reports.
• Support batch jobs as needed.

Kenntnisse

Microsoft Suite

.NET full stack

React

CI/CD

Informatica

ServiceNow

L2 Support

SQL

PostgreSQL

Alfresco

Plutora

Scaler

Splunk

Jobbeschreibung

Job Title: Senior DevOps Engineer

Job ID: 2023-12024

Job Location: Remote (EST only)

Job Travel Location(s):

# Positions: 1

Employment Type: W2

Candidate Constraints:

Duration: Long Term

# of Layers:0

Work Eligibility: All Work Authorizations are Permitted – No Visa Transfers

Key Technology: ServiceNow, L1, L2, L3, L4 Support engagements

Job Responsibilities:

Looking for an innovative and passionate Technical Customer Support Sr Analyst to join our growing team. As a Technical Customer Support Sr Analyst, you will play a key role in Level 2 Support in Production Operations, Triage Support, Work Item Prioritization, Incident Management, Application monitoring and error analysis, Log analysis, executing reports and Supporting Batch jobs.

• Experience in L1,L2,L3,L4 Support engagements
• Experience in Application maintenance and monitoring
• Experience in working with Enterprise Applications support
• Experience in Log and monitoring analysis
• Experience with latest application technologies ServiceNow, Pega, Informatica, MuleSoft, SAS Studio 9.4, SQL & Postgres, .Net, Alfresco Support engagements

Skills and Experience Required:

Mandatory:

• Extensive experience with Microsoft Suite from an application development for web applications specifically with .NET full stack as core and React
• Someone who has experience with CI/CD in a DevOps role
• Informatica experience
• Use of ServiceNow for Ticket Management
• Highly experienced with L2 Support environments

Desired:

• Database technologies – SQL and PostgreSQL
• Content management solution experience specifically with Alfresco
• Plutora change management
• Scaler
• Splunk – for monitoring and searching through big data