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RIEDEL Communications is the leading provider of live production tools in the media, sports and entertainment sectors. To cover our customers' needs holistically, we are divided into three business units: Product Division, Managed Technology & Riedel Networks.

Our Product Division develops, produces and distributes audio, video, IT and communication solutions. With our live production tools for the media, sports, entertainment and corporate industries, we deliver a wide range of high-quality and state-of-the-art products that are among the most innovative of their kind in the industry.

Join us as Project Engineer EMEA (f/m/d) on this exciting journey and experience the fascination of Riedel Communications in action.

YOUR RESPONSIBILITIES

• Responsible for the delivery of commissioning and training services on-site or remotely.
• Working in conjunction with Riedel teams and customers as appropriate to organise and prepare for onsite services including all content and materials needed.
• Working with Project Management and Pre-Sales teams to create and follow Scope of Work statement documents, and professionally managing client expectations throughout the project.
• Ensure all pre-commissioning documentation is up-to-date and coordinated.
• Ensure all post-commissioning documentation is complete and properly handed over to relevant Customer Service teams, and knowledge/documentation is conveyed.
• Work collaboratively with the rest of the Customer Success team to collect, organise and share knowledge of products, industry standards, new technologies and best practices.
• Assist the Demo teams and Pre-Sales teams in complex set ups for demos / POC's / exhibitions and/or lead necessary cross-department projects.

• 4+ years of proven experience in a relevant market field, ideally in the broadcast and or entertainment Audio/Video market.
• Mobility and willingness to travel is a must.
• Experience in broadcast production workflow is essential to this role. Knowledge of new digital media standards with focus on video and audio over IP / SMPTE 2110.
• Experience in understanding network architecture and deployment is a plus.
• Successfully completed university studies or completed equivalent trainee program e.g. CCNA, ACE or equivalent degree in Information Technology, electrical engineering, or communications engineering.
• Passion about communication to customers and troubleshooting.
• Self-organised and capable to self-educate on new technologies.
• Team player that fits the personality and basic setting of an international, medium-sized company.
• English & German speaking is a must (other languages are a plus).

• Life and Work balance through our flexible working time system including mobile working in a hybrid model.
• Career booster with numerous individual development and training opportunities.
• Diversity is very important to us, at RIEDEL we focus on an open working atmosphere, inclusion is part of our culture - it is about the people and their personality that matters.
• Diverse offers through myEAP (e.g. help with childcare, care for relatives, offers for body & soul etc.).

We're contributing to your career development. We'll encourage you to try new roles and experience new settings. By helping our people to reach their potential, we frequently support them to find skills they never knew they had, or make career moves they never thought possible.

ENRICH OUR TEAM!

With us, you can expect an exciting challenge with plenty of opportunities to take on responsibility and develop personally.

RIEDEL stands for equal opportunities and diversity! We are looking forward to getting to know you as you are - far away from any pigeonholing.

Your contact

Rima El Fitouri

RIEDEL Communications GmbH & Co. KG
Uellendahler Str. 353
42109 Wuppertal

+49 (0) 202 292 90