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General Manager (Charley's Cheesesteak)
Résumé du poste
A fast-service restaurant chain in Nordrhein-Westfalen is seeking a Restaurant Manager to lead a team, ensure excellent customer service, and manage daily operations. The ideal candidate should have 2–3 years of restaurant management experience and strong leadership skills. This role involves overseeing financials, staffing, and compliance with health standards, in a dynamic work environment.
Qualifications
- Minimum 2–3 years of restaurant management experience (quick service preferred).
- Strong leadership and communication skills.
- Ability to work a flexible schedule, including nights, weekends, and holidays.
Responsabilités
- Hire, train, coach, and develop team members.
- Oversee all daily restaurant operations.
- Manage labor costs, food costs, and controllables to meet targets.
Connaissances
Outils
- Team Leadership:
- Hire, train, coach, and develop team members.
- Create and maintain a positive, motivating work environment.
- Ensure proper scheduling and staffing levels.
- Customer Service:
- Foster a culture of outstanding guest service.
- Respond to customer feedback and resolve concerns promptly.
- Maintain high standards of quality, service, and cleanliness.
- Operations Management:
- Oversee all daily restaurant operations.
- Ensure compliance with health and safety regulations.
- Maintain store cleanliness, equipment, and organization.
- Financial Accountability:
- Manage labor costs, food costs, and controllables to meet targets.
- Review and analyze financial reports and adjust as necessary.
- Conduct inventory counts and manage ordering processes.
- Compliance & Standards:
- Enforce company policies, procedures, and standards.
- Maintain food safety and sanitation standards.
- Ensure accurate cash handling and banking procedures.
- Minimum 2–3 years of restaurant management experience (quick service preferred).
- Strong leadership and communication skills.
- Proficient in basic computer and POS systems.
- Ability to work a flexible schedule, including nights, weekends, and holidays.
- Must be able to stand for extended periods and lift up to 50 lbs.
* Le salaire de référence se base sur les salaires cibles des leaders du marché dans leurs secteurs correspondants. Il vise à servir de guide pour aider les membres Premium à évaluer les postes vacants et contribuer aux négociations salariales. Le salaire de référence n’est pas fourni directement par l’entreprise et peut pourrait être beaucoup plus élevé ou plus bas.