Travel Consultant – Danish Speaker

Essence Coaching Group; Hamburg; Hybrid; EUR 40.000 - 60.000; Vollzeit

Zusammenfassung

An international travel services team is seeking a Travel Consultant who speaks Danish to enhance customer experiences. This role requires excellent communication skills and a strong customer-oriented mindset, with responsibilities including managing bookings and providing personalized solutions. A hybrid work model allows you to work from home while still being part of a supportive team environment. The position offers a competitive salary starting from 1,900 EUR gross per month plus a performance bonus.

Leistungen

Performance bonus up to 250 EUR gross/month

Flexible working hours

Stable, long-term opportunity

Supportive team culture

Qualifikationen

• Fluent in Danish at native or C1/C2 level.
• B2 level in English, both spoken and written.

Aufgaben

• Assist customers with travel-related inquiries across multiple channels.
• Manage bookings, changes, cancellations, and travel assistance.
• Identify customer needs and provide effective solutions.
• Deliver high-quality, customer-first service.
• Communicate clearly and professionally at all times.
• Represent the brand with empathy and care.

Kenntnisse

Excellent communication and interpersonal skills

Customer-oriented mindset with problem-solving ability

Calm, professional, and empathetic

Motivation to deliver service excellence

Jobbeschreibung

Travel Consultant – Danish Speaker (Hybrid | Estonia)

Are you passionate about travel and delivering outstanding customer experiences? Join a dynamic international travel services team where your Danish language skills truly make an impact.

Location

Estonia – Hybrid model
Enjoy the flexibility of working partly from home while being part of a collaborative, global environment.

Language Requirements

• Danish: Native or C1/C2 level

• English: B2 level (spoken and written)

Your Role

As a Travel Consultant, you will be the voice of the brand and a trusted travel partner for customers. Your mission is to create smooth, stress-free travel experiences through professional, friendly, and solution-oriented support.

Key Responsibilities

• Assist customers with travel-related inquiries across multiple channels

• Manage bookings, changes, cancellations, and general travel assistance

• Identify customer needs and provide personalized, effective solutions

• Deliver high-quality, customer-first service in every interaction

• Communicate clearly, confidently, and professionally at all times

• Represent the brand with empathy, reliability, and care

What Were Looking For

• Excellent communication and interpersonal skills

• Strong customer-oriented mindset with problem-solving ability

• Ability to stay calm, professional, and empathetic in all situations

• Motivation to deliver service excellence every day

Working Hours

• Monday – Friday: 09:00 – 20:00

• Saturday – Sunday: 10:00 – 19:00

• 365 days/year

• Bank holidays paid double

Flexible schedules available to support work–life balance.

Salary & Benefits

• Base salary: 1,900 EUR gross/month

• Performance bonus: up to 250 EUR gross/month

• Employment options:

  • Full-time

  • Part-time (minimum 50% / 20 hours per week)

• Stable, long-term opportunity in an international company

• Supportive team culture and professional working environment