Telesales & Key Account Support Consultant FR (m/f/d)

Metro Markets GmbH; Düsseldorf; Vor Ort; EUR 40.000 - 55.000; Vollzeit

Zusammenfassung

A leading B2B marketplace firm seeks a motivated Sales Consultant to support hospitality clients in selecting high-quality commercial kitchen products. This role involves conducting sales consultations, creating offers, and maintaining customer relationships. Ideal candidates have extensive sales experience, strong communication skills, and a passion for gastronomy. This role allows for flexible working hours within a diverse international team and offers ample benefits.

Leistungen

25 vacation days per year

Health and wellbeing support

Lunch support

Subsidized language courses

Team events

Qualifikationen

• Extensive experience in sales in a telephone-based role.
• Experience in HoReCa or related equipment.
• Strong communication skills.
• Interest in gastronomy and product solutions.

Aufgaben

• Conduct inbound and outbound consultations for kitchen products.
• Create tailored product offers.
• Track customer inquiries and offers.
• Build and maintain long-term customer relationships.
• Support Key Account Managers with administrative tasks.

Kenntnisse

Sales experience

Communication skills

Customer service

Telephone consultation

Hospitality knowledge

Jobbeschreibung

Overview

Online marketplaces have never been this awesome.

Are you an experienced hospitality professional looking for a new challenge supporting our business customers, such as hotels and restaurants, to find the right products for their needs? Then you've come to the right place! We are seeking a motivated Sales Consultant (m / f / d) to join our Telesales and support our newly created Key Account team to strengthen our sales activities for the French market.

What to expect

As our sales consultant you support both of our core sales teams : In telesalesyou will consult our business customers — including restaurants, hotels, and small businesses — in their purchase decision for our high-quality commercial kitchen technology, tableware and disposables. You will handle inbound and outbound sales calls . In addition, you work closely with our Key Account team , assisting with offer creation and administrative customer support.

Your responsibilities at a glance

Telesales

• Conducting inbound and outbound telephone consultations to advise on and sell our high-quality commercial kitchen products (e.g., professional appliances for washing, cooking, and cooling) to our French customers
• Creating tailored product offers, including availability and pricing, in collaboration with internal teams
• Tracking customer inquiries and offers until successful completion
• Building and maintaining long-term customer relationships through regular contact and follow-up calls
• Identifying upselling and cross-selling opportunities
• Actively contributing to process improvements through feedback and ideas

Key Account Support

• Supporting the Key Account Managers with administrative tasks and day-to-day customer management
• Creating and managing offers and order-related communication
• Assisting with the coordination of internal workflows and ensuring a smooth customer experience for our key accounts
• Acting as a point of contact for operational support regarding large accounts

You've got

• You have extensive experience in sales in a telephone-based role or in a support role for key account managers
• Experience in the hospitality, restaurant, or catering industry (HoReCa), or with related equipment
• Strong communication skills and a professional, friendly manner on the phone
• Ideally, experience in telesales or customer service (phone-based)
• A hands-on attitude and motivation to improve customer satisfaction
• Interest in gastronomy and technical product solutions
• Native-level French and good English skills

We've got

• An innovative product and exciting career opportunities in a startup-like environment
• A diverse international team with 70+ nationalities
• Flexible working hours and a hybrid work model
• 25 vacation days per year
• Health and wellbeing support, including private health insurance
• Lunch support / catering at the office
• Subsidized language courses
• An attractive referral program
• Team events, MeetUps, and TechTalks
• …and much more

About us

We create the future of B2B commerce by giving business relationships a platform. Our marketplace enables millions of business owners all over the world to focus on what they do best – delight others.