Technical Writer & Digital Learning Developer (m/f/d)

PRISMA; Leipzig; Vor Ort; EUR 60.000 - 80.000; Vollzeit

Zusammenfassung

A leading energy company in Leipzig seeks a Technical Writer & Digital Learning Developer to create engaging technical documentation and manage digital courses. Ideal candidates have experience in tech writing, strong communication skills, and familiarity with tools like Confluence and Git. This role offers a collaborative work environment and opportunities for creative contributions.

Leistungen

International team

Central Leipzig location

Support from industry experts

Flat hierarchy and collaborative atmosphere

Qualifikationen

• Proven experience as a Technical Writer in a tech or SaaS environment.
• Ability to explain complex technical information clearly to diverse audiences.
• Experience with development teams and software development processes.

Aufgaben

• Create and maintain user guides and technical documentation.
• Translate technical concepts into understandable language for users.
• Manage and improve the customer-facing knowledge base.

Kenntnisse

Technical writing

Communication skills

Collaboration

Content updating

User feedback integration

Tools

Confluence

Git

Markdown

Jobbeschreibung

Overview

Join our team in Leipzig and help make fair markets happen – as our new Technical Writer & Digital Learning Developer (m/f/d). This is a temporary position with an 18-month fixed-term contract.

What you'll do

At PRISMA, you will play an important role in making complex information clear, accessible, and engaging for a wide range of audiences. Your responsibilities will include:

• Documentation Creation: Write and maintain technical documentation, including user guides, API documentation, product manuals, and FAQs.
• Collaboration: Work closely with product managers, developers, and other teams to gather detailed technical information and ensure accurate documentation.
• Simplifying Complex Concepts: Translate complex technical processes into easy-to-understand language for a wide range of audiences, including non-technical users.
• Content Updates: Regularly update and maintain documentation to reflect new features, product updates, and system changes.
• Knowledge base Management: Structure and continuously improve the customer-facing knowledge base, and ensure the effectiveness of its content.
• Quality Assurance: Ensure that all documentation is consistent, accurate, and aligned with PRISMA’s standards and voice.
• User Feedback Integration: Gather feedback from users and internal teams to improve documentation clarity and usability.
• E-Learning: Conceptualization, development, and management of digital courses in the LMS, as well as related digital learning materials.

What we expect

As a Technical Writer & Digital Learning Developer, you’re expected to have:

• Proven experience as a technical writer, ideally within a tech or SaaS company.
• Ability to explain complex technical information clearly to both technical and non-technical audiences.
• Creative thinking and ability to collaborate on complex projects.
• Experience working with development teams and understanding of software development processes.
• Familiarity with documentation tools like Confluence, Git, or Markdown.
• Excellent writing, editing, and communication skills in English (German or other European languages are a plus).

What we offer

• Working in an international team and in an international context.
• Central Leipzig location – in the heart of the buzzing city.
• Get support from a team of experts to get up-to-speed in the energy industry.
• Expect a work atmosphere of open doors and a flat hierarchy. We believe in equal collaboration over strict structures.

Discover more about the benefits we offer here.

Where you can learn more

• You can discover more about the PRISMAtes here.
• Our interview process includes different moments, and here you can find out.
• Curious to know what your routine may be like? Check out the story from one of our employees.

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