Technical Support Engineer

Sunwoda Energy Technology Co., Ltd.; Stuttgart; Vor Ort; EUR 50.000 - 70.000; Vollzeit

Zusammenfassung

A leading energy technology company in Stuttgart is looking for an experienced individual to serve as the main customer contact. Responsibilities include providing technical advice, resolving issues, and conducting training. Candidates should have a Bachelor's degree in a related field and at least 1 year of experience in the energy storage industry. Fluent English is required.

Qualifikationen

• Bachelor or above holders in Electronics and Electrical or other related majors.
• Self-motivator with 1+ years related experiences in the energy storage industry.
• Good communicator with fluent English.

Aufgaben

• Main customer contact for the region in pre-sales and post sales activities.
• Resolve customer technical issues, including warranty replacement.
• Conduct local product / technical training.

Kenntnisse

Technical advice

Customer relationship management

Competitor analysis

Communication

Ausbildung

Bachelor's degree in Electronics and Electrical or related field

Jobbeschreibung

Main Goals and Responsibilities

• Main customer contact for the region in pre-sales, sell-through and post sales activities
• Provide technical advice to customers in product, installation and system operation matters
• Resolve customer technical issues, including warranty replacement
• Conduct local product / technical training
• Gather product intelligence information, perform competitor analysis
• Provide sales and marketing support as needed

We are looking for

• Bachelor or above holders in Electronics and Electrical or other related majors
• Self-motivator with 1+ years related experiences in the energy storage industry is a must
• Energetic professional who may travel 30% or above per year
• Good communicator with fluent English

(Company does not provide visa sponsorship)