Technical Support Engineer

Sunwoda Energy Technology Co., Ltd.; Düsseldorf; Vor Ort; EUR 60.000 - 80.000; Vollzeit

Zusammenfassung

A leading energy technology company based in Düsseldorf is seeking a motivated individual for a customer-facing role. Responsibilities include providing technical advice, resolving customer issues, and conducting training. The ideal candidate should hold a bachelor's degree in Electronics or Electrical Engineering and have experience in the energy storage industry. Fluent English communication skills are essential.

Qualifikationen

• Must have at least 1 year of experience in the energy storage industry.
• Self-motivated and energetic professional is essential.
• Fluent in English is required.

Aufgaben

• Act as main customer contact for pre-sales and post-sales activities.
• Provide technical guidance on product and installation matters.
• Conduct local technical training.
• Gather product intelligence and perform competitor analysis.

Kenntnisse

Customer communication

Technical advice

Competitive analysis

Training

Ausbildung

Bachelor's degree in Electronics or Electrical Engineering

Jobbeschreibung

Overview

Main Goals and Responsibilities：

• Main customer contact for the region in pre-sales, sell-through and post sales activities
• Provide technical advice to customers in product, installation and system operation matters
• Resolve customer technical issues, including warranty replacement
• Conduct local product / technical training
• Gather product intelligence information, perform competitor analysis
• Provide sales and marketing support as needed

We are looking for

• Bachelor or above holders in Electronics and Electrical or other related majors
• Self-motivator with 1+ years related experiences in the energy storage industry is a must
• Energetic professional who may travel 30% or above per year
• Good communicator with fluent English

（Company does not provide visa sponsorship）