System Administrator Field Service; fixed-term contract until the end of 2026 (m/f/d)

NetCologne IT Services GmbH; Köln; Vor Ort; EUR 40.000 - 55.000; Vollzeit

Zusammenfassung

Ein IT-Dienstleistungsunternehmen in Köln sucht einen Systemadministrator im Außendienst für einen befristeten Vertrag bis Ende 2026. Sie unterstützen Schulen und Geschäftskunden, installieren IT-Infrastrukturen und führen Wartungsarbeiten durch. Bewerber sollten über eine IT-relevante Ausbildung und Erfahrung mit PC-Systemen verfügen sowie fließend Deutsch sprechen. Diese Rolle bietet ein vielfältiges Arbeitsumfeld mit flachen Hierarchien und vielen Weiterbildungsmöglichkeiten.

Leistungen

Finanziell sicheres und langfristiges Arbeitsverhältnis

Regelmäßige interne und externe Schulungen

Modernes Büro und kreative Bereiche

Monatlicher Einkaufsbonus von 25 €

Attraktive Altersvorsorge

Firmenwagen zur privaten Nutzung

Deutschland-Weit Ticket für den Arbeitsweg

Regelmäßige Teamevents

30 Urlaubstage plus 4 Feiertage

Qualifikationen

• Sie haben eine IT-spezifische Berufsausbildung oder nachgewiesene Erfahrung.
• Sehr gute Kenntnisse gängiger PC-Betriebssysteme im MS-Windows-Umfeld.
• Erfahrung in der Unterstützung von Druckern und anderen IT-Peripheriegeräten.
• Idealerweise Kenntnisse im Umgang mit einem Ticketsystem.
• Gute technische Auffassungsgabe und serviceorientiertes Arbeiten.

Aufgaben

• Vor-Ort-Support für Schulen und Geschäftskunden.
• Unabhängige Fehleranalyse und Erstellung von Störungen.
• Installation und Konfiguration der IT-Infrastruktur beim Kunden vor Ort.
• Durchführung von Administrations- und Wartungsarbeiten.
• Schulung von IT-Ansprechpartnern.

Kenntnisse

IT-Related Vocational Training

Familiarity with MS Windows

Support for IT Peripherals

Networking Support

Ticket System Experience

Teamwork

Structured Working Method

Customer Service Orientation

Fluent German

English Skills

Ausbildung

IT-related vocational training or equivalent experience

Jobbeschreibung

System Administrator Field Service; fixed-term contract until the end of 2026 (m/f/d)

Fixed-term, full-time · Cologne

Your responsibilities

• On-site support for schools and business customers
• Independent error analysis and creation of incidents
• Installation/configuration of the IT infrastructure at the customer's site
• Carrying out administration and maintenance work
• Creation of documentation and maintenance of the knowledge database
• Training of IT contacts (m/f/d)
• Further development of digital products for customers

Your profile

• You have IT-related vocational training or proven professional experience
• You are very familiar with common PC operating systems in the MS Windows environment.
• You have experience in supporting printers and other IT peripherals as well as in network support.
• Ideally, you have already worked with a ticket system.
• You work just as well independently as in a team and are willing to familiarize yourself with new topics.
• You have a good technical understanding, a strong service and solution orientation, and a structured and careful way of working.
• You have a class B driver's license.
• Fluency in spoken and written German is a prerequisite—English is an advantage.

You don't (yet) meet all the requirements? We would still be delighted to receive your application so that we can develop together.

What we offer you

You can expect a varied role in developing the IT division of the NetCologne Group, as well as an innovative and dynamic company with flat hierarchies that is focused on growth.

In an exciting work environment with short decision-making processes, you will be part of a friendly and highly motivated team. We are happy to support you in shaping your career goals with individual development measures.

• A financially secure and long-term position
• Regular internal and external training opportunities
• State-of-the-art office space based on the "New Work" concept, as well as chill-out and creative areas
• A prepaid card with a monthly credit of €25 for shopping
• An attractive contribution to the company pension scheme, including individual advice from an external service provider
• A company car (electric vehicle, branded), also for private use
• A Germany-wide ticket and JobRad offers for a comfortable commute to work
• Flat hierarchies and open communication
• A team kitchen and a canteen
• Regular team events
• 30 days of vacation (you can choose between 25 and 35 vacation days if you wish) + 4 traditional holidays
• Fresh fruit every week, as well as unlimited coffee, tea, and water

Interested?

Then we look forward to receiving your detailed application, including your salary expectations and earliest start date.

NetCologne IT Services GmbH
Human Resources Department | Elisa Zube & Michèle Polcyn
Adolf-Grimme-Allee 3 | 50829 Cologne

About us

We, NetCologne IT Services, are a subsidiary of the regional telecommunications provider NetCologne. As a reliable strategic partner based in Cologne, we supply companies and schools with innovative ICT technologies and offer them advanced solutions for their digitalization.

From IT strategy consulting and setup to service and support for complex IT infrastructures, we offer everything from a single source. In addition, we are responsible for taking over our customers' IT operations in accordance with the ITIL framework – either through our Cologne service desk or on site. From our modern, certified data center in Cologne, we offer innovative managed services, including individually tailored cloud computing solutions.

With our education services, we transform school IT into enterprise IT. From IT infrastructure to cloud services, identity management, hardware and software, IT support, administration, and training. With us, teachers and students get everything they need for the modern classroom and thus have digitalization fully under control.