System Administrator EA-1252

NAXCON GmbH; Bonn; Vor Ort; EUR 40.000 - 60.000; Vollzeit

Zusammenfassung

A German IT and engineering firm based in Bonn is seeking a System Administrator for their IT Operations Management team. The candidate will be responsible for overseeing classified IT services that require high security standards. Applicants must have at least 2 years of experience in monitoring client/server systems, proficiency in German at C1 level, and familiarity with shift-based environments. This full-time, on-site position promises a competitive compensation package and a collaborative work atmosphere.

Leistungen

Professional growth opportunities

Team events

Dedicated contact person

Support for improving German language skills

Competitive compensation package

Qualifikationen

• C1 level German proficiency required.
• Minimum 2 years of professional experience in monitoring systems.
• Experienced in shift-based operational environments.

Aufgaben

• Install, configure, and monitor IT services.
• Ensure compliance with defined service levels.
• Process incidents and service requests.

Kenntnisse

Monitoring client and server systems

1st and/or 2nd level IT support

Strong teamwork and collaboration

Clear communication skills

Proactive problem-solving

Ausbildung

Completed vocational training as IT Specialist for System Integration

IT Systems Electronics Technician

Jobbeschreibung

Overview

NAXCON GmbH, located in the heart of Freiburg, is at the forefront of the German IT and engineering industry.

Our experts have extensive knowledge in software and hardware development, state-of-the-art electronics, and future-oriented technologies such as artificial intelligence and virtual reality.

We are not only dedicated to project work for our customers, but also intensively pursue in-house innovation projects as well as research & development. Renowned companies from a wide range of German industries place their trust in us - demonstrating the outstanding expertise and commitment of our engineers.

Position: System Administrator

Location: Bonn, Germany

Field: Defence

Type: Full-time/on-site

1. Project / Department Overview

The role is part of a central IT Operations environment responsible for the delivery, operation, and monitoring of highly secure IT and communication services. The assignment focuses on classified systems that require elevated security standards and continuous availability.

The position operates within a 24/7 shift-based control center, providing operational services and monitoring for IT systems classified above standard security levels. The environment is mission-critical and requires strict adherence to security, operational, and service level requirements.

2. Responsibilities and Scope of Work

The System Administrator supports IT Operations Management with partial responsibility for the stable and secure operation of classified IT services.

IT Operations & Infrastructure Management

• Install, configure, commission, administer, and monitor IT and communication service infrastructures while considering current security requirements.
• Support the secure operation of systems, servers, clients, networks, and applications.
• Transfer service-specific technical knowledge within the assigned functional area.
• Participate in service-related technical projects.

Monitoring, Capacity & Availability Management

• Monitor availability, performance thresholds, and resource utilization of IT services and systems to ensure compliance with defined SLAs.
• Identify performance issues and initiate corrective actions where required.

Incident, Request & Change Management

• Process incidents, service requests, and change requests in accordance with defined service levels.
• Analyze incidents, diagnose affected components, and coordinate corrective measures.
• Handle user inquiries via telephone related to hardware, operating systems, applications, and network topics in system and client environments.

Operations Support

• Perform operational support activities in a 24/7 shift environment.
• Ensure stable service operations through proactive monitoring and troubleshooting.
• Document operational activities and resolutions according to defined standards.

3. Qualifications

Language Skills

• German: C1 level according to the Common European Framework of Reference for Languages (CEFR)
  (Proof not required if German is the candidate's native language)

Education

• Completed vocational training as:
• IT Specialist for System Integration, or
• IT Systems Electronics Technician
• Equivalent qualifications may be accepted if they demonstrably meet the required standards.

4. Professional Experience Requirements

Mandatory Experience

• At least 2 years of professional experience in monitoring client and server systems.
• At least 2 years of experience in 1st and/or 2nd level IT support.
• At least 1 year of experience working in a shift-based operational environment.

Experience must be continuous, recent, and substantial, not sporadic or occasional.

If project references are required, they should include:

• Industry
• Project title
• Short project description
• Duration of assignment
• Detailed description of responsibilities and tasks performed

5. Soft Skills

The following competencies will be assessed during interviews:

• Strong teamwork and collaboration skills
• Professional and appropriate interpersonal conduct
• Clear and confident communication skills
• Ability to work independently and solve problems proactively
• Reliable and structured working style in operational environments

What we offer

• Join a cosmopolitan and internationally mixed team: We welcome individuals from all backgrounds and cultures to contribute their unique perspectives and talents to our team.
• Polish your German language skills: If you are looking to improve your German language skills, we offer a supportive environment where you can practice and develop your language abilities: whether you are a beginner or an advanced speaker.
• Benefit from a fixed contact person from the company: We understand the importance of having a reliable point of contact within the company. That's why we assign a dedicated contact person who will provide guidance and support throughout your employment with us.
• Professional growth and development: With us, our engineers can immerse themselves in new industries or projects after just 1-2 years and actively transfer knowledge.
• Enjoy regular team events with the company: We believe in the power of team building and fostering positive relationships within the workplace. That's why we organize regular team events to promote collaboration and strengthen our team bonds.
• Competitive compensation package: At NAXCON, we believe that our engineers are our greatest asset. That's why we offer a comprehensive and competitive compensation package that includes a salary commensurate with experience and expertise.