Switchboard employee (m/f/d)

Porsche Center Bielefeld; Bielefeld; Vor Ort; EUR 30.000 - 40.000; Vollzeit

Zusammenfassung

A prominent automotive service center in Bielefeld is looking for a Telephone Operator to provide exceptional customer service. The role involves conducting calls with customers, managing orders, and supporting the service team. Ideal candidates have completed commercial training and possess strong communication and negotiation skills. Join us for a stable job environment with growth opportunities and employee discounts.

Leistungen

Special payments (e.g., inflation bonus)

Profit sharing

Company pension plan

Employee discounts

Continuing education opportunities

Qualifikationen

• Completed commercial training, ideally with car dealership experience.
• Dedicated career changers are also welcome.
• Strong communication and negotiation skills are essential.
• Structured and independent working style.
• Confident with common MS Office applications.

Aufgaben

• Provide professional and exclusive customer service.
• Conduct telephone conversations with new and existing customers.
• Accept orders and schedule appointments.
• Forward calls to appropriate colleagues.
• Support the service team with organizational tasks.

Kenntnisse

Strong communication skills

Negotiation skills

Team support

Ausbildung

Completed commercial training

Tools

MS Office applications

Jobbeschreibung

Tasks

Here's your opportunity at Porsche. The Porsche Center Bielefeld sells Porsche, one of the world's most successful sports car brands. Our goal is to continue this success in the future and provide optimal customer service. To strengthen our team, we are offering a position as a Telephone Operator (m/f/d).

As an employee (m/f/d) in the telephone operator role, you will be responsible for professional and exclusive customer service. You will conduct a variety of telephone conversations with new and existing customers, accept orders, schedule appointments, and provide information about our service offerings. You will also forward calls internally to the appropriate colleagues and support the service team with organizational and commercial tasks.

Requirements

Your qualifications:

• Completed commercial training, ideally with car dealership experience
• Dedicated career changers (m/f/d) are also welcome
• Strong communication and negotiation skills
• Structured and independent working style
• Confident with common MS Office applications

What awaits you in #TeamGlinicke

We place great value on security and continuity for our employees. Therefore, we offer you a long-term job with a secure and predictable future perspective. Your performance and commitment will be rewarded. In addition to your salary, we offer special payments (such as the inflation bonus) and profit sharing. We also provide a company pension plan for your future planning, and employee discounts.

Develop yourself: Our Glinicke Campus offers continuing education opportunities on a personal and professional level. Join us and advance your career! The Glinicke Group provides numerous career opportunities within a trusting corporate culture. We look forward to receiving your application!

For more details, salary information, and company insights, please use the apply link.