Store Manager (m/f/d) - Full-time (40 hours/week) starting in October/November 2025

HORIZN STUDIOS; Köln; Vor Ort; EUR 45.000 - 60.000; Vollzeit

Zusammenfassung

A premium travel product retailer in Cologne is seeking a Store Manager to lead their flagship store. The ideal candidate will manage a team, ensure excellent customer service, and achieve sales targets. This role requires at least 2 years of retail leadership experience and fluency in English and German. The position offers a competitive salary, monthly bonus, and various employee benefits including 28 days of vacation and access to corporate perks.

Leistungen

Competitive salary

Attractive monthly bonus

Tax-free public transport benefit

28 days of holiday

Employee discounts

Free beverages and snacks

Qualifikationen

• At least 2 years of experience in retail team leadership.
• Experience in products requiring intensive consultation.
• Proficient in administrative tasks and work organization.
• Ability to build long-term customer relationships.

Aufgaben

• Manage flagship store operations and customer experience.
• Lead and develop the store team.
• Ensure achievement of sales targets and inventory management.
• Handle administrative tasks related to staff planning.

Kenntnisse

Team leadership

Customer relationship management

Sales achievement

Visual product presentation

Organisational skills

Fluent in English and German

Tools

Shiftbase

Microsoft Word

Microsoft Excel

Jobbeschreibung

General Description

In your role as Store Manager(m/f/d), you will be responsible for managing our flagship store in Cologne. Together with your team, you will ensure an excellent customer experience and optimal product presentation, as well as the achievement of sales targets. In addition to actively advising customers, you will ensure smooth operations and a motivated team, and continuously identify potential for improvement.

Your Role

• You will manage our flagship store with a passion for retail.
• You will be responsible for the customer experience, product presentation, sales and representing our brand and values.
• You will lead a team of sales consultants in a communicative, cooperative and open manner, treating everyone as equals. You will help build your team and expand it in the future.
• You will help your team to develop their potential and take their customer service and sales pitches to the next level.
• You will handle administrative tasks such as staff deployment, holiday planning, preparation and provision of key figures.
• You will be on the shop floor, advising our customers with your exceptionally competent, open-minded and positive manner. Inspire our customers: show them how our products make their travels adventurous and smooth.
• You will pass on customer feedback on products and services internally, thereby helping to continuously improve our products and the customer experience.
• You will ensure that the inventory is well organised at all times.
• You will be part of a self-organised and agile environment.

Your Skills and Experience

• You have at least 2 years of experience in leading small teams in the retail sector of a premium brand.
• You already have experience in dealing with products or services that require intensive consultation.
• You have a talent for building long-term customer relationships, winning and retaining customers by recognising their needs and wishes, thus ensuring a high level of customer satisfaction.
• You have solid experience in achieving sales targets and take on the daily challenge of increasing sales.
• You attach great importance to high-quality visual product presentation and work in a reliable, organised and structured manner. You impress with your open-minded, friendly, enthusiastic, positive and sales-oriented personality.
• You have experience with administrative tasks, are proficient in Word and Excel, and can organise your work efficiently.
• Experience with Shiftbase is an advantage (software for planning work shifts and time recording).
• You are enthusiastic about travel, smart products, fashion, design and sustainability.
• You are fluent in English and German. Additional languages are a plus.

What we offer

• You will be working in a corporate culture based on team spirit, personal responsibility, innovation and diversity, and in a company that will change the way we travel for the better and in a sustainable way (sustainable, forward-looking materials, Peta certification, social commitment).
• You will receive a competitive salary and an attractive monthly bonus.
• You will also receive a tax-free benefit in kind for public transport, alternatively a USC membership, or a shopping voucher for a selection of retailers, as well as access to corporate benefits programmes.
• As a team of passionate travellers, we support your wanderlust with 28 days of holiday per year.
• You will receive a Horizn Studios welcome pack to ensure you are well equipped for your next trip. You will also enjoy great employee discounts on our products.
• In the store, you will of course have access to free coffee, cold drinks and healthy snacks.
• You will work in a collegial environment with a team of motivated, talented and visionary colleagues who will support you at all times.
• You will have the opportunity to take on responsibility and shape the future of our growing company on an international level.

Interested?
Feel free to send us your CV – along with a few words about why you think you should come on board and your earliest possible start date. We look forward to hearing from you!

Contact: [e-mail]