Staff Captain - (on board luxury river cruise ship)

Scenic Tours Europe AG; Deutschland; Vor Ort; EUR 50.000 - 70.000; Vollzeit

Zusammenfassung

A leading river cruise company in Germany is seeking a Staff Captain for luxury river cruise ships. The ideal candidate will hold a qualification as Captain, possess an A or B river patent, and have both radar and radio certification. Responsibilities include navigating the ship, ensuring safety and compliance, and interacting with guests to ensure satisfaction. Competitive compensation and opportunities for professional development are offered in a dynamic environment.

Qualifikationen

• Ability to communicate in German for navigation purposes.
• Ability to communicate in English with guests and personnel.
• Qualification as Captain on several identified European rivers.

Aufgaben

• Represent the company values and ensure professional service.
• Ensure safety and compliance with protocols.
• Navigate the ship safely along Europe’s rivers.
• Supervise the nautical and technical team.

Kenntnisse

German communication skills

English communication skills

Leadership skills

Team player

Social skills

Organized personality

Dependable personality

Ausbildung

Qualification as Captain

A or B river patent

Radar and radio certificate

Jobbeschreibung

Staff Captain - (on board luxury river cruise ship)

• Qualification as Captain on one or several of the following rivers:
  • Danube
  • Dutch and Belgian rivers
  • Rhine, Main and Moselle
  • Seine, Rhône and Saône
• A or B river patent
• Radar and radio certificate for the respective areas of operation
• Ability to communicate in German for navigation purposes
• Ability to communicate in English with guests and company personnel
• Team player
• Good social skills and ability to interact with guests
• Organized and dependable personality with a strong sense of responsibility

Requirements

• Qualification as Captain on one or several of the following rivers:
  • Danube
  • Dutch and Belgian rivers
  • Rhine, Main and Moselle
  • Seine, Rhône and Saône
• A or B river patent
• Radar and radio certificate for the respective areas of operation
• Ability to communicate in German for navigation purposes
• Ability to communicate in English with guests and company personnel
• Leadership skills
• Team player
• Good social skills and ability to interact with guests
• Organized and dependable personality with a strong sense of responsibility

Role and Responsibilities

• Represent the company values and visions
• Ensure a professional and courteous service while managing the daily operations
• Implement and maintain company standards and operating procedures
• Adhere and enforce the company “Safety Management plan”
• Observe all legal requirements and protocols
• Conduct quality controls and spot checks
• Distribute information within the team as well as to all other departments, including shore-side and head office
• Navigate the ship safely from port to port along Europe’s rivers
• Direct, manage and supervise all nautical-technical-safety matters
• Assume responsibility for the safety of the ship, the guests, the entire crew, and environmental stewardship
• Supervise and train the nautical team in carrying out deck work
• Interact with guests courteously
• Liaise with the hotel manager and cruise director to ensure guest satisfaction
• Evaluate nautical crew and provide feedback, including performance enhancing action plans when necessary
• Support and encourage talented crewmembers by identifying and suggesting career steps, following the company HR operating standards
• Liaise professionally with local authorities during inspections and audits
• Monitor the nautical crew vacation plans
• Monitor the nautical crew duty-schedules and ensure compliance with relevant labour legislation
• Be familiar with all docking locations
• Ensure proper storage use and that emergency escape routes are always free

Side Tasks

• Prepare and supervise winter repairs
• In charge of winter harbor
• Manage other duties such as luggage service, loading, and garbage off-loading
• Manage and execute all safety drills
• Report any accidents or incidents to the company accordingly
• Identify “near miss” situations accordingly and follow up with reports
• Participate in scheduled trainings, briefings, and meetings