Skin Care Expert (m / w / x) Oberhausen in Part Time and Full Time

Sephora; Oberhausen; Vor Ort; EUR 30.000 - 40.000; Vollzeit

Zusammenfassung

A leading beauty retailer in Oberhausen is seeking a motivated individual for sales and customer service roles. The candidate will provide expert advice to customers, ensure product presentation, and manage merchandising tasks. Ideal for someone passionate about beauty and dedicated to customer satisfaction. Join a dynamic team committed to inspiration and inclusion.

Qualifikationen

• Experience in retail sales required.
• Strong ability to build customer relationships.
• Knowledge of beauty trends and products.

Aufgaben

• Actively support and advise customers in departments.
• Ensure product presentation in accordance with merchandising specifications.
• Conduct beauty classes and team training.

Kenntnisse

Customer service

Product knowledge

Sales skills

Jobbeschreibung

Date: Sep 10, 2025

Location: Oberhausen, DE

At Sephora, beauty is about feeling seen, valued, and empowered, individually and collectively. It is connecting deeply with others, celebrating diversity and inclusivity, unlocking your potential and making a difference every day. Together, we belong to something beautiful.

Since its inception in 1969 in Limoges, France, and as part of the LVMH Group since 1997, Sephora has been disrupting the prestige beauty retail industry. Today, Sephora continues to break with convention to drive its mission : champion a world of inspiration and inclusion where everyone can celebrate their beauty.

With 56,000 employees in 35 countries, including [5000 in France / 15 000 in Europe and Middle East] / [851 in DENS Hub (Germany, Switzerland, Denmark & Sweden), we connect customers and beauty brands within the worlds most passionate beauty community. With a curation of nearly 500 brands, and our own label, Sephora Collection, we offer the most unique and diverse range of products : fragrances, makeup, hair care, skincare... and much more.

You will excel and enjoy this position if you are ready to actively handle the following missions :

Sales & Customer Service

• Active support and advice for our customers in their departments (Make Up, Skin Care, Hair Care, Fragrance) and beauty trends on the sales floor
• Living the Sephora Attitude (Welcoming, Knowing, Closing)
• Selling products through in-depth product knowledge and establishing customer relationships at eye level
• Passing on knowledge about products, trends and beauty news

Services

• Continuous further development of your own expertise
• Sharing your own expertise with the team
• Short and insightful services in all departments
• Implementation of beauty classes
• Responsibility for the Beauty Hub
• Development of team looks to support brands, trends and animations

Operations

• Ensuring product presentation in accordance with visual merchandising specifications
• Assortment and merchandise maintenance
• Ensuring that the sales floor is fully stocked and preparing products for sale
• Cleaning the furniture and products on the sales floor
• Warehousing & stocking of goods in the warehouse and on the sales floor
• Support with the conversion / construction of merchandising updates
• Carrying out inventories
• Operating cash register
• Additional tasks related to the daily business

KPIs

• Conversion Rate
• Items per basket
• Average basket
• Customer feedback / satisfaction
• Number of services