Sales Support Representative (German Speaker)

Hyland; Berlin; Vor Ort; EUR 35.000 - 50.000; Vollzeit

Zusammenfassung

A growth-focused company is seeking a Sales Support Representative to enhance sales operations in Berlin. The role involves assisting account managers, maintaining CRM accuracy, and providing operational insights to support customer engagement. Candidates should hold a bachelor's degree, possess strong communication skills, and be proficient in CRM and Microsoft tools. The position may require some travel and offers a dynamic environment for building a sales career.

Qualifikationen

• Bachelor's degree or similar experience required.
• Strong organizational skills and multi-tasking ability.
• Excellent communication skills, both verbal and written.

Aufgaben

• Support and collaborate with sales team and operational functions.
• Update CRM systems and ensure accuracy of data.
• Conduct research and initiate outbound communications for sales activities.

Kenntnisse

Collaboration skills

Critical thinking

Problem solving

Self-motivation

Technology aptitude

Ausbildung

Bachelor's degree or equivalent experience

Tools

Salesforce

Microsoft Office

Jobbeschreibung

Overview

The Sales Support Representative is responsible for assisting and supporting the day-to-day activities of sales account managers while developing critical sales skills with the objective of effectively transitioning to an outside sales job in the company's sales organization.

What you will be doing

• Support and collaborate with the sales team by working as a liaison between sellers and operational teams to drive business/sales forward in support of our customer base.
• Update and ensure accuracy of CRM, including but not limited to logging activity, tasks, converting leads, updating opportunities, creating quotes.
• Executing outbound communications to initiate the creation of appointments and active participant attendance for various events, including any follow up activities and next steps.
• Interact with internal teams to complete tasks in a timely manner. Collaborate and engage cross-functional internal teams to meet individual client requirements
• Provide information and details for operational processes related to the sales cycle.
• Provide direct support and coaching to customers/partners; operate as their liaison to company's resources Act as a trusted liaison to customer/partners by providing direct support and coaching while maintaining and building relationships to deliver a positive customer experience
• Create, build, process and evaluate various reporting to provide insight to Sales Teams.
• Research prospects/customer organizations during the lead registration process and prior to Sales calls. Utilizes a strategic approach to research, identify, evaluate, and recommend business solutions considering customer needs and interests

What will make you successful

• Bachelor's degree or equivalent experience
• Speak or write with ease, clarity and impact, using a communication style appropriate to the subject and the audience
• Good collaboration skills, applied successfully within team as well as with other areas
• Strong critical thinking and problem solving skills
• Shows a personal commitment to continuously broaden skill set
• Highly organized and experienced at successfully multi-tasking
• Self-motivated with the ability to manage projects independently to completion
• Demonstrated ability to establish rapport and gain the trust of others
• General experience and comfort using technology
• Aptitude to learn new technologies and systems.
• Proficient in Microsoft Windows and Office
• Experience with CRM systems- Salesforce preferred
• Up to 10% travel time required