Sales Support Manager (m/f/d) Backoffice

Eckert & Ziegler Strahlen- und Medizintechnik AG; Deutschland; Vor Ort; EUR 40.000 - 60.000; Vollzeit

Zusammenfassung

A leading firm in radiopharmaceuticals in Germany is seeking a candidate to handle order processing, customer communication, and interface with production and shipping teams. The ideal candidate will have completed commercial training, be fluent in German and English, and possess strong communication and customer-oriented skills. The role offers flexibility in working arrangements and a family-friendly environment.

Leistungen

Flexible working arrangements

30 paid vacation days

Health promotion initiatives

Attractive compensation

Company charging points for electric cars

Qualifikationen

• Initial work experience in customer support is required.
• Ability to work independently and with a goal-oriented style.

Aufgaben

• Process orders for radiopharmaceutical products independently.
• Review specific documentation from customers.
• Ensure timely deliveries.
• Communicate with customers and distributors.
• Prepare production documentation for the department.
• Interface with production and shipping teams.

Kenntnisse

Customer-oriented demeanor

Strong communication skills

Knowledge of ERP systems

Fluent in German

Fluent in English

Ausbildung

Completed commercial training as an industrial or wholesale and export merchant

Jobbeschreibung

CONTRIBUTING TO SAVING LIVES | WIR HELFEN ZU HEILEN

Eckert & Ziegler Radiopharma GmbH, a subsidiary of the renowned and internationally active Eckert & Ziegler Group, has been an important and reliable partner to the radiopharmaceutical industry for over 20 years.

Radiopharmaceuticals have become an indispensable part of modern medicine. They play a particularly important role in the research and development of new therapeutic options, but also in the treatment and diagnosis of various types of cancer. We supply clinics, pharmaceutical companies and institutes with GMP-compliant radioisotopes and radiopharmaceuticals and develop tailor-made solutions for research companies. With our support, new processes and methods are created from development to production.

Join our ambitious and highly skilled team and help to heal.

Your contribution to success

• Independent order processing for radiopharmaceutical product categories
• Review customer specific documentation
• Ensure deliveries are made on time
• Communicate with customers and distributors by phone and in writing
• Production preparation and documentation for the production department
• Interface with production, export and shipping team

This qualifies you

• Successfully completed commercial training, e.g. as an industrial or wholesale and export merchant
• Initial work experience in customer support
• Knowledge of ERP systems desirable
• Excellent written and spoken German and English
• Customer-oriented demeanor and strong communication skills
• Independent and goal-oriented work style

You can look forward to

• Flexibility: working arrangements such as mobile working, flexible working hours and paid leave for specific reasons (e.g. moving house, cancer check-ups) to help you achieve the best work-life balance
• Family friendly: Helping you balance family and career by offering paid time off for family events, such as sick days for children, parental start time or your own wedding
• Workplace comfort: pleasant working environment with no open-plan offices or shift work, and ergonomic desks and chairs for comfort at work
• Compensation package: Attractive compensation, plus savings plans and vouchers for benefits in kind or the JobTicket
• Annual leave and time off: 30 paid vacation days for regular rest and recuperation
• Stability & Prospects: A secure job in an established company with long-term prospects and development opportunities.
• Health promotion:company health management with CampusVital Card, health days and initiatives such as “Fit and active in the day” - the health of our employees is important to us
• Mobility diversity: JobTicket, e-bike leasing, good public transport links, as well as company charging points for electric cars and the opportunity to recharge e-bike batteries free of charge for sustainable mobility

We eagerly await your application!

We’re always on the lookout for new talent and welcome every application — regardless of gender, age, background, sexual identity, disability, religion, or belief. Diversity matters to us, and we value the unique perspectives you can bring to our company. Even if you don’t meet every single requirement listed in the job posting, we still encourage you to apply — because to us, individual skills, motivation, and potential are more important than ticking every box. As part of the application process, you’ll have the opportunity to let us know if you have a disability or are considered of equal status under the law. We’re happy to adapt the process to suit your needs.

Show us what makes you unique. Take the next step in your career by applying through our online application form, which you can access via the “Apply now” button at the end of each job posting