Sales Associate (f/m/d) - Part time (Visual Merchandising)

Patagonia; Berlin; Vor Ort; EUR 20.000 - 40.000; Teilzeit

Zusammenfassung

A leading outdoor apparel company in Berlin seeks passionate individuals for a part-time role focused on customer engagement and environmental activism. Responsibilities include assisting customers, supporting local environmental initiatives, and participating in team operations. Ideal candidates exhibit a love for the outdoors, customer service experience, and fluency in English and German. Join a team dedicated to making a positive impact!

Leistungen

Events and workshops with environmentalists

Ongoing learning opportunities

Seasonal clothing allowance

Employee Assistance Programme

Qualifikationen

• A love of the outdoors.
• A passion for saving our home planet.
• Demonstrated service experience in a team-based atmosphere.

Aufgaben

• Welcome and engage customers to ensure a positive experience.
• Support grassroots environmental groups and engage with customers.
• Perform daily store operations including stock management.

Kenntnisse

Customer service experience

Teamwork skills

Language skills (English and German)

Problem-solving ability

Jobbeschreibung

Overview

Patagonia is an outdoor apparel company founded in 1973. At a time when all life on earth is under threat of extinction, we aim to use the resources we have—our business, our investments, our voice and our imagination—to influence changes needed to protect our planet. A registered B Corporation and founding member of 1% for the Planet, Patagonia is recognised internationally for its commitment to product quality and environmental activism, contributing over $145 million in grants and in-kind donations to thousands of grassroots environmental groups around the world.

Your role

We are in business to save our home planet. You’ll be helping us achieve this by creating an amazing experience for our customers and making a positive impact in the community, using the store as a vehicle for change and acting as a brand advocate inside and outside of the store. Our stores support local environmental groups with donations, volunteers, advocacy, and events that provide a platform to share and engage in activism and you will be a part of it.

Main tasks

• Welcome, assist, and engage customers by providing a positive experience for everyone who comes in, ensuring that the customer’s needs are understood and met.
• Understand and meet the specific needs of each customer with kindness and creativity, making sure every person is treated with equal respect and professionalism.
• Share your knowledge of core sports and products and your passion for the environment to provide support to grassroots environmental groups and create engagement with our customers.
• Contribute to a team that is responsible for the store’s success through customer service, merchandising, operations, events, and environmental activism.
• Perform daily store operations: checking and replenishing stock, operating the cash register, and opening/closing it; merchandise the store during downtimes (folding, hanging, steaming and stocking).
• Support the Visual Merchandising function: provide visual merchandising service to the store and assist with the implementation of directives and standards to achieve brand image, product presentation and sell-through, under direction from the Visual Merchandising Department.

What we’re looking for

• A love of the outdoors.
• A passion for saving our home planet and making a positive impact through your work.
• A colleague with demonstrated service experience, who thrives in a team-based atmosphere.
• Enthusiasm and interest in learning about our products, values and history. Passion about the environment and caring for others.
• A colleague who deals well with ambiguity, learns on the fly, demonstrates sound judgment, and solves problems creatively.
• Accuracy with money handling and register use.
• Language skills: fluent in English and German

It’s a plus if you also have the following

• Experience working in the retail and/or outdoor industry.
• If you participate in and appreciate our core sports (climbing, skiing, snowboarding, surfing, fly fishing, mountain biking, trail running) it will be a plus.

Other important details

• This is a Part time position based in Berlin store.
• We strive to make unbiased decisions and to offer a great experience to every person who applies for a role at Patagonia. Our interviews include standardized questions that focus on the aspects that are important for success in the role.
• This is a shorter version of the job description. You can read the full outline of the job here.

Note: The full outline is available in a separate document.

Why join our store?

Our stores are designed to be hubs for our communities, where we inspire, educate and engage with environmental and social defenders and those who love wild places and outdoor sports. For example, we support local groups with grants, donations, volunteers, advocacy, and events.

You will join a passionate team working to protect the wild places around us and changing the retail industry for the better, whilst having fun together.

Perks

Note: Below is only an indicative list and may change at the time an offer of employment is made.

• Events and workshops with environmentalists, change-makers, educators and sports ambassadors
• Participation in employee-led groups such as Sports, Internal Communications, Footprint, Pride, Pata Parents and Events, or you can create your own
• Ongoing learning opportunities such as Earth University and workshops in anti-racism, core sports, among others
• Potential Environmental Internship after one year of employment
• Opportunity to participate in our 1% for the Planet grants council
• Policy support for employees who want to engage in activism
• Retail field days to experience the outdoors with colleagues
• Employee Assistance Programme for confidential support on personal topics
• Unmind workplace mental health platform access
• Fully paid maternity leave; after nine months, 12 weeks of partner leave and 12 weeks of adoptive leave, pro-rated for part-time employees
• Seasonal clothing allowance to showcase gear
• Patagonia discounts and sample sales, plus discounts at other outdoor and value-aligned companies
• Plus other region-specific benefits

At Patagonia, we commit to becoming an anti-racist company that leads by example. This means doing the work to be inclusive and equitable, across all aspects of our business.

Every person who applies to join Patagonia receives equal employment opportunities, and we value a welcoming environment where each member of our EMEA team feels included, respected and empowered, regardless of their race, colour, religion, gender, gender identity or expression, sexual orientation, civil status, national origin, disability or age.

At Patagonia, we strive to have inclusive representation within our organisation and embrace a diverse mix of talent to contribute to our culture. We actively seek applications from Black and People of Colour (BPOC) and other underrepresented groups.

As we are in business to save our home planet, we can only do this together.

Please make sure that your CV and cover letter are in English.

Disclaimer for recruitment agencies:

Thanks for your interest in supporting us for this role, but we don’t accept unsolicited CVs from recruitment agencies

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