Retention Sales Specialist

Adobe; Berlin; Remote; EUR 50.000 - 70.000; Vollzeit

Zusammenfassung

A leading software company is seeking a sales professional for their Central Retention Inside Sales team. The role focuses on managing relationships with existing Enterprise customers in Germany, aiming to drive engagement and growth. Candidates should have 2–4 years of B2B sales or account management experience, fluent English, and a strong ability to build relationships. This position offers the flexibility of remote work.

Qualifikationen

• 2–4 years of relevant experience in B2B sales or account management, ideally in a SaaS environment.
• Fluent in English.
• Experience in identifying growth opportunities within existing customer accounts.

Aufgaben

• Achieve and exceed quarterly and annual sales targets.
• Drive growth through renewals, upsell, and cross-sell within existing customer accounts.
• Conduct customer meetings (virtual or in-person) to deepen relationships and uncover new opportunities.

Kenntnisse

B2B sales experience

Account management

Communication skills

Stakeholder engagement

Value-based sales understanding

Jobbeschreibung

Overview

Our Company Changing the world through digital experiences is what Adobe’s all about. We give everyone—from emerging artists to global brands—everything they need to design and deliver exceptional digital experiences. We’re passionate about empowering people to create beautiful and powerful images, videos, and apps, and transform how companies interact with customers across every screen. We’re on a mission to hire the very best and are committed to creating exceptional employee experiences where everyone is respected and has access to equal opportunity. We realize that new ideas can come from everywhere in the organization, and we know the next big idea could be yours!

The Opportunity

We are currently recruiting an ambitious and customer-focused sales professional to join our Central Retention Inside Sales team. This role is centered around managing and expanding relationships with existing Enterprise customers in the Central region. The ideal candidate will be based in Germany (Remote, Munich, or Hamburg) and will work closely with Senior Account Executives, reporting to a Sales Manager within the Digital Media business. You will play a key role in driving customer engagement and business growth, with occasional face-to-face interactions when needed.

What You'll Do

• Achieve and exceed quarterly and annual sales targets
• Drive growth through renewals, upsell, and cross-sell within existing customer accounts
• Identify and develop new business areas within current customer organizations
• Plan and prioritize sales activities including proactive outreach to renewing accounts, targeted campaigns, qualifying marketing leads, and social selling
• Conduct customer meetings (virtual or in-person) to deepen relationships and uncover new opportunities
• Negotiate and communicate effectively with internal and external stakeholders to facilitate the sales process
• Deliver tailored presentations and product demonstrations, coordinating internal resources as needed
• Collaborate with Account Executives to support and close opportunities (Adobe ETLA and VIP agreements)
• Leverage Sales Specialists and Solution Consultants to develop strategic account growth plans
• Build and maintain strong relationships with channel partners
• Represent Adobe in all customer-facing activities, acting as a trusted advisor
• Use consultative selling skills to understand customer needs and craft tailored value propositions
• Monitor market and competitor activities and share relevant insights
• Always act with integrity and professionalism

What You Need to Succeed

• 2–4 years of relevant experience in B2B sales or account management, ideally in a SaaS environment
• Strong understanding of value-based sales and account development
• Proven ability to engage with stakeholders at all levels and build long-term relationships
• Highly motivated, professional, and goal-oriented with excellent communication skills
• Experience in identifying growth opportunities within existing customer accounts
• High level of ethics, integrity, and team spirit
• Willingness to challenge the status quo and contribute to innovation
• Fluent in English

Equal Employment Opportunity

Adobe is proud to be an Equal Employment Opportunity employer. We do not discriminate based on gender, race or color, ethnicity or national origin, age, disability, religion, sexual orientation, gender identity or expression, veteran status, or any other applicable characteristics protected by law. Learn more.

Accommodations

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