Process Improvement Manager - Fluent German

Amazon Deutschland S14 Transport GmbH; Bayreuth; Vor Ort; EUR 50.000 - 70.000; Vollzeit

Zusammenfassung

A leading logistics company in Bayreuth is seeking a Continuous Improvement Manager to optimize delivery station operations. Responsibilities include process standardization and management of a Delivery Station during peak times. Candidates must have a Bachelor’s degree and be fluent in both German and English. Opportunities for career development and working with multiple teams are available.

Qualifikationen

• Analytical and problem-solving skills required.
• Fluent in both German and English.
• Strong interpersonal communication skills needed.

Aufgaben

• Drive process standardization and optimization of operations.
• Manage leadership for a Delivery Station during peak times.
• Create effective communication plans for impacted teams.

Kenntnisse

Fluent in German

Fluent in English

Problem-solving skills

Interpersonal skills

Ausbildung

Bachelor's degree

Tools

MS Excel

Data analysis tools (e.g. Minitab, JMP)

Jobbeschreibung

Overview

Dear candidate - please upload your CV in English. Please note : Fluent German is required for this role

The goal of Amazon Logistics is to build a world class last mile operation. Amazon Logistics aims to exceed the expectations of our customers by ensuring that orders, no matter how large or small, are delivered as quickly, accurately, and cost effectively as possible.

To continue to drive process excellence within our Last mile Delivery business, we are currently looking for a Continuous Improvement Manager (called ACES Manager internally). Be part of a fast-growing, diverse and inclusive team!

Responsibilities

• As an ACES (Amazon Customer Excellence Systems) Manager, you will drive process standardization on site. You will be the link between station management and the ACES team. As a member of the ACES team itself, you will contribute to the optimization of the delivery stations operations, providing station with sufficient knowledge and appropriate tools to improve performance.
• Your goal is to solve complex problems with simple and practical solutions by developing a deep knowledge of the operation processes. Creating effective communication plans to provide visibility to all impacted teams of the organization will help you to enable overall process alignment.
• During peak time, you will have the responsibility for the day to day management of a Delivery Station, providing leadership to Operations Supervisors, Operations Assistants and Delivery Service Providers, managing external agency relationships and performance.

This role will be based in the delivery station. You are willing to work in non-traditional shift patterns which include nights.

Development and career opportunities

The content of this role is dynamic, having a changing focus based on the needs and priorities. This will allow the successful candidate to work with multiple teams, build an european network and discover multiple career opportunities (within and outside the ACES team).

BASIC QUALIFICATIONS

• Bachelor\'s degree
• Proven analysis and problem-solving skills
• You feel responsible for the quality of your work whilst striving for steady excellence and optimization
• Fluent in German and English
• High level of written, verbal and interpersonal skills

PREFERRED QUALIFICATIONS

• Expertise in Lean Management, Six Sigma and other OE tools
• Data analysis skills and familiarity with supporting tools e.g. Minitab, JMP, MS Excel, MS Access